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Gary, our goal is to ensure that your washer is functioning at its best. Let us help you with its dispenser. To rectify your washer's dispenser concern, please click the links and hyperlinks for tips. Dispenser drawer issues in Samsung washing machine: https://www.samsung.com/us/support/troubleshooting/TSG01207154/ Should a service request be required, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1147071166, to help our team pull up your information when you message us. Have a great day. -John
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