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Customer Ratings & Reviews

Your price for this item is $699.99
The previous price was $999.99

Customer reviews

Rating 4.7 out of 5 stars with 197 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large capacity, quiet operation, and effective cleaning of the 5.4 Cu. Ft. High-Efficiency Smart Top Load Washer with ActiveWave Agitator. Many appreciate the convenience of its smart features and easy-to-use controls. While some customers wish the water level was higher, overall, customers are highly satisfied with the washer's performance and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 197 reviews
  • Pros mentioned:
    Large capacity, Quiet

    Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been looking for a washer and dryer for so long and this got great reviews so we bought it along with the dryer. This washer is huge with great capacity as we have digs and wash a lot of laundry ! We love this washer it holds our bedding and is quiet . It has a great beeping sound when it’s done too! My husband loves it and it was a great purchase !

    I would recommend this to a friend
  • Pros mentioned:
    Agitator

    Rated 5 out of 5 stars

    Samsung Washer Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung washing machine is awesome, quiet, efficient, very easy to install and operate. I highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator, Quiet

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. I got the agitator version because I think this type of washer cleans my clothes better. My clothes have never smelled so clean. It’s quiet, easy to use, and has nice extra features, like a soft close lid, and deep fill options. Love the smart features too - my phone alerts me when the cycle is finished so I can go get my clothes out and put another load in.

    I would recommend this to a friend
  • Pros mentioned:
    Large capacity

    Rated 5 out of 5 stars

    Best Purchase Ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been looking at laundry sets for a few months. Our dryer has been making a weird noiss so I knew it was just a matter of time before I needed a new one. Had been going back and forth between the GE & Samsung and even looked at cheaper sets due to costs. With a help of a friend that swears by the Samsung brand, I decided on this on. The size and features were perfect for me family. The technology adds convenience. The price on Black Friday was a bonus. We actually look forward to doing laundry! My fiance loves the active wear mode and the sanitize feature. I love that I can put my whole bedding set in there with plenty of room to spare. Being able to sync the washer and dryer so that they are done at the same time is cool and having remote access to the units through an app are right up my tech alley. Definitely will recommend to anyone who’d listen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was afraid to repalce my old washer because so many washers have bad reviews. I'm glad I came across this washer. I love the color (and $350 off too), and the see through lid. It has so many features and can fit a huge load at one time. The clothes come out clean.

    I would recommend this to a friend
  • Pros mentioned:
    Large capacity

    Rated 5 out of 5 stars

    Really good. No regret.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never regretted buying this washer. I've enjoyed it from day one. Big enough to watch a full laundry basket, spins and drain well. My old whirlpool was nowhere close to this. Whirlpool smelled and didn't drain well, but this Samsung washer cleans my clothes and doesn't smell. It is high efficiency so I use high-efficiency detergent for the best result. I will recommend this washer to anyone. I'm going to buy a matching dryer as well.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Best Buy it’s the place to buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing.. such a great appliance for the house, easy to manage easy to use and highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Large capacity

    Rated 5 out of 5 stars

    My Wash Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung washing machine is the bomb! Lol, it great and I would definitely recommend it. You can was comforters easily.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Wash day

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, does and excellent job on washing the clothing.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Samsung actually does make good washers.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has been great so far. Hesitated to buy a Samsung due to some negative reviews but after extensive research it seems like most of the bad experiences were with front load machines and/or models from 8-10 years ago. This washer has a ton of options for all different types of loads and runs very quietly. The app is also a nice feature to have.

    I would recommend this to a friend
  • Pros mentioned:
    Smart

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 5.4 Cu. Ft. High-Efficiency Smart Top Load Washer is a fantastic appliance! Its sleek brushed black design complements any space, and the large capacity handles big loads effortlessly. The **ActiveWave Agitator** ensures clothes are thoroughly cleaned with minimal noise and tangling. The smart features are a game-changer, allowing remote control and monitoring through the Samsung SmartThings app. Overall, it's a perfect blend of style, performance, and convenience!

    I would recommend this to a friend
  • Pros mentioned:
    Agitator, Smart

    Rated 5 out of 5 stars

    Samsung washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! It is easy to use and is very quiet and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator, Large capacity

    Rated 5 out of 5 stars

    Love my new washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the newer model of this washing machine, but this time with the agitator. I am very pleased. Being able to do large loads such as blankets, is a life saver. Although, the price of all washing machines has gone up too much.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Great Washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase at a great price. This is a very well made machine that is pretty much soundless. You don’t know it’s running. The cloths are clean & fresh after each wash.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Large capacity, Quiet

    Rated 5 out of 5 stars

    Love this Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer was exactly what we needed. It's big enough to wash a queen blanket. It is also quiet and has extra features for the type if clothes beinf washed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing washer! Definitely should buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer and it's everything I've wanted! It has multiple settings to fit your needs! It's very spacious so you can wash a big comforter inside it and it cleans it really well! You can wash multiple towels and there's still space inside it! If you're looking for a washer that washes clothes really well and has a lot of space then this is the washer for you! I forgot to mention this when i was reviewing the dryer, but the matching dryer has a "STEAM" setting and also a "SANITIZE" setting which I love!! Buy this washer and dryer set!!

    I would recommend this to a friend
  • Pros mentioned:
    Agitator, Large capacity

    Rated 5 out of 5 stars

    Recommend this washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer for large loads and loght loads. Love the agitator. Love the color.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Great top loader

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from LG that was about 10 years old. I love the app setup that tells you when you washer needs to run a clean cycle. In a house of 5 it’s easy to forget, and we do a TON of laundry. Love the top load over front load. This machine is quieter than our old one and the touch buttons are great. We’ve had it for almost 5 months and so far no complaints. My teens can use it with no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Large capacity, Quiet

    Rated 5 out of 5 stars

    Excellent Washer, great value.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine. Love the smart feature to know when the cycle is done and also the reminders to run clean cycles. Quiet function and cleans well. Large capacity as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet, Smart

    Rated 5 out of 5 stars

    great for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never owned a washer this fancy, it plays music at the end, alters time based on whats in the load by sensing, its really really quite all around a solid washer i recommend oh it also has wifi so itll notify you when done and you can restart it from the app

    I would recommend this to a friend