Customer Ratings & Reviews

Runs well. Tall. Efficient. Drys well. Smart feature is positive as it advises you when the cycle is complete.

great washer with high capacity. Uses enough water to get clothes really clean. Its really deep and you might need a step to help get to the bottom of the washer. Lots of cycle options to choose from for a totally custom wash.

Love my new large capacity Samsung Washer. Connects to Smart Things App so it lets me know when it's done. My clothes, linens, and towels feel and smell so much cleaner. No complaints!!!

It works well. It is quiet. The clothes smell good.

The washing machine is a great size it has plenty space inside. The machine is quiet and wash cycles are quick.

Very quiet, it's large enough for comforters, etc. If you have regular laundry, it works well, however, if you have Children and pets with heavy stains, this is not the washer for you. It does not clean well no matter which detergent you choose it will not clean heavily soiled laundry.

Super easy to use, all of my clothes come out clean and haven't had any issues

I had got the one without the agitator first and then switched it to this one. This one cleans my cloths very well. The one without the agitator did a horrible job cleaning my clothes. So I am very happy I returned the first washer for this one.

The washer so far is excellent, wife loves the size can do bigger loads and get laundry knocked out in a matter of a couple loads. The only issue is the depth. Which we fixed with an extended reach claw.

Excellent washing machine. Can handle large, heavy loads with ease, such as Queen sized comforters and bedding. It’s also extremely quite and gets our clothing the cleanest we seen.

Love this washer!!! It has a very large capacity and we can wash everything we need in minimal loads. One great feature is it self cleans. It literally tells you when and there is a dedicated setting that all you have to do is push a button and it cleans itself. It is also very quiet which is a huge plus if you want to do a load of laundry while you sleep. I am very happy with my purchase. Delivery was on time and very professional.

My Samsung washer is the best washing machine I've ever had. It is very quiet and cleans my clothes well.

The Samsung 5.4 Cu. Ft. High-Efficiency Smart Top Load Washer is a fantastic appliance! Its sleek brushed black design complements any space, and the large capacity handles big loads effortlessly. The **ActiveWave Agitator** ensures clothes are thoroughly cleaned with minimal noise and tangling. The smart features are a game-changer, allowing remote control and monitoring through the Samsung SmartThings app. Overall, it's a perfect blend of style, performance, and convenience!

So far in the short time we have had the product, it has been an excellent experience. Really like the options on the washer, how well it cleans our clothes, the quietness of the washer, and the ease of the operation.

I love all the features, including multiple levels of rinses, large capacity, center agitator (that I didn’t know I had missed) that gets the clothes cleaner, and quiet operation.

The washer does its job but as others have stated the drum is very deep so if you are under 5'10 then you may want to avoid this washer. I'm only 5'8 and I don't care much but it may bother others. Also, just because the drum is huge and can fit tons of clothes doesn't mean you can fill it to the top. Make sure to use it as a residential washer and not a commercial washer or you will end up with clothes not washed and dried. Efficiency is great. I track the usage via smart things app and it uses next to nothing. My home network rack uses wayy more power than this washer so consider that.

I had my doubts on Samsung appliances, but I have had my washer for over a year now and it exceeded my expectations. Agitator help remove stain out of my clothes very well without damaging them. Very stable during spinning causing no shaking and quite. My kids love the little music it plays when load is done (optional too!) Would recommend, I even bought the matching dryer to go with it!

Great product! It is easy to use and is very quiet and efficient.

I knew I wanted an agitator in a washing machine I’ve always felt like the newer washer and dryers are not as efficient as the old ones as far as cleaning clothes. This washer leaves clothes clean and smelling fresh. By far one of my favorite purchases.

Purchased this washer for my new home and I’ve had no issues at all with it! Love that its app-integrated so I can get notified on my phone when to switch the loads over if I’m busy working on other chores. The load capacity is huge too! Bonus points that it looks so sleek. Only complaint is minor, which is the location of the detergent tray. Othetwise, Would definitely recommend!