Questions & Answers

Q: QuestionI have a ton of children's movies on VCR and DVD. Can I attach the VCR and DVD players to the TV?

Asked 5 years ago by Granny.

• A:Answer Hi Granny - Unforntunatley, the TU7000 does not have composite input. However, the 55TU800 has the red, white and yellow connections that you would need. Here is the link at besybuy.com uy.com/site/searchpage.jsp?st=55tu8000&_dyncharset=UTF-8&_dynSessConf=&id=pcat17071&type=page&sc=Global&cp=1&nrp=&sp=&qp=&list=n&af=true&iht=y&usc=All+Categories&ks=960&keys=keys ^Cris

  Answered 5 years ago by Samsung

  
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Q: QuestionI purchase this tv but the channel Guide on whats currently showing on each channel is incorrect. How can i fix this? I want yo be able to tell what will air next

Asked 5 years ago by Bric.

• A:Answer Guide - Sorry to hear you are having a problem. Not sure if your channel guide is from cable or over the air antenna. Either way, you should contact your provider. If the problem persists, so that we can better troubleshoot towards a solution, please reach out to Samsung TV Support at: ― Phone: 1-800-SAMSUNG / Available 8 AM - 9 PM EST, Mon - Fri ― LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support We look forward to hearing from you.

  Answered 5 years ago by Samsung

  
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Q: QuestionCan movies be played on this TV using flash drives?

Asked 5 years ago by champ94.

• A:Answer champ94, you sure can watch movies from a flash drive utilizing the USB port on your TV. ^Gina

  Answered 5 years ago by Samsung

  
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Q: QuestionWhat type and size of screws do you need for this 55 inch Samsung for the wall mount?

Asked 5 years ago by Carol.

• A:Answer Hi Carol! You will need 4 M8 screws with 20/22mm length, and 1.25mm pitch. ^Gina

  Answered 5 years ago by Samsung

  
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Q: QuestionCan blaze TV be downloaded on this tv?

Asked 5 years ago by Bpatty11.

• A:Answer Bpatty11, it looks like the BlazeTV app is only available on devices such as Smart Phones, Tablets, etc; however, you can screen mirror your BlazeTV app from your mobile device by using Smart View on Android devices, or using AirPlay 2 on iOS devices. ^Gina

  Answered 5 years ago by Samsung

  
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Q: QuestionCan I connect a DVD player using 3 cables, 2 audio and 1 video? If not, can I connect with an HDMI cable? Thanks, justme

Asked 5 years ago by justme.

• A:Answer You can use hdmi only or a component to hdmi converter. But no the component cables will not hook up to this tv,that's what I miss as well from this samsung . Good luck ,laugh and grow fat!

  Answered 5 years ago by Mont

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Q: Questiondoes it have bluetooth

Asked 5 years ago by Anonymous.

• A:Answer Hi there! Yes, the TU7000 has Bluetooth. ^Gina

  Answered 5 years ago by Samsung

  
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Q: QuestionDoes it work with Alexa ?

Asked 5 years ago by Domingo78.

• A:Answer Domingo78, the TU7000 Works With Alexa, as long as you have a standalone device. It is limited to commands such as changing channels, swapping input selections and launching partner apps. When stepping up to the TU8000, you will gain the built-in Voice Assistant capabilities (Amazon Alexa, Bixby, Google Assistant) with a much wider list of commands. Check out the TU8000 at Best Buy: https://www.bestbuy.com/site/samsung-55-class-8-series-4k-uhd-tv-smart-led-with-hdr/6401746.p?skuId=6401746 ^Gina

  Answered 5 years ago by Samsung

  
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Q: QuestionIs there a protective film on the screen that needs to be removed after unpacking?

Asked 5 years ago by Karl.

• A:Answer No film, but the entire TV is enclosed in a protective bag to protect everything.

  Answered 5 years ago by CH10

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Q: QuestionDoes this TV support Hulu Live?

Asked 5 years ago by Katie.

• A:Answer Katie, you can receive Hulu Live through the Hulu app that is preinstalled into your TV's App Launcher upon setup. ^Gina

  Answered 5 years ago by Samsung

  
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Q: QuestionWill I be able to connect my Playstation to this TV ?

Asked 5 years ago by Jual0818.

• A:Answer Jual0818, you can connect your Playstation by utilizing the HDMI ports on the back of your TV. ^Gina

  Answered 5 years ago by Samsung

  
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Q: QuestionHello. I am very hard of hearing and I also have built in ROKU in my current set. My questions are , does this TV have a good sound system and what extras does this on have. Thank you.

Asked 5 years ago by Ichiban.

• A:Answer Hi Ichiban! Samsung's Smart TV platform allows you to choose and download from hundreds of apps in your TV's built-in App Store. Roku is not built into Samsung TVs, but you could always utilize a standalone Roku device and connect it via HDMI, or take advantage of the Roku app that is available to download from the App Store. The TU7000 gives you 20 Watt 2 Channel speakers; while a soundbar is not necessary, it is always recommended for a more immersive experience. Check out some great Samsung soundbars at Best Buy: https://www.bestbuy.com/site/searchpage.jsp?st=samsung+soundbars&_dyncharset=UTF-8&_dynSessConf=&id=pcat17071&type=page&sc=Global&cp=1&nrp=&sp=&qp=&list=n&af=true&iht=y&usc=All+Categories&ks=960&keys=keys ^Gina

  Answered 5 years ago by Samsung

  
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Q: QuestionCan I streamed local channels using spectrum app on this TV?

Asked 5 years ago by Sue.

• A:Answer Hi Sue! You can stream live TV using the Spectrum app that is available on your TV's built-in App Store. ^Gina

  Answered 5 years ago by Samsung

  
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Q: QuestionCan I sit this on a tv stand suitable for 40in TVs since the stand legs are closer together?

Asked 5 years ago by Sam03.

• A:Answer Sam03, the leg width on the 55TU7000 is 37.5" - as long as your stand is at least 37.5" wide, your TV will fit without any issues. ^Gina

  Answered 5 years ago by Samsung

  
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Q: QuestionCould you deliver this Samsung tv 55” crystal to my house ?

Asked 5 years ago by Luckysidik.

• A:Answer Luckysidik, please contact your local Best Buy regarding further delivery information. ^Gina

  Answered 5 years ago by Samsung

  
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Q: QuestionWhat does the mounting bracket look like on the back of the tv

Asked 5 years ago by Anonymous.

Q: Questionwhat size screws is needing for wall mount for this tv?

Asked 5 years ago by lala.

• A:Answer Hi lala, you will need 4 M8 screws, 20/22mm length and 1.25mm pitch. ^Gina

  Answered 5 years ago by Samsung

  
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Q: QuestionWhat is the difference between the 7series and the 8series? Can I purchase an additional remote?

Asked 5 years ago by Cuddles.

Q: QuestionIs 60 Ghz or 120 Ghz ??

Asked 5 years ago by Hisense.

• A:Answer Nefel, the TU7000 is a 60Hz TV. When stepping up to our Q70T, you will gain the 120Hz panel. ^Gina

  Answered 5 years ago by Samsung

  
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