“With the smart dryers and washers, what happens if you lose your Wi-Fi signal or have to reset your router while the laundry is going? Does this disrupt the laundry? Does the cycle stop? Or does the washer and dryer work independently of the Wi-Fi signal?”
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For me they work independently
Sorry, there was a problem. Please try again later.It doesn’t disrupt the cycle of the machines, you just won’t get the notifications from the app to your devices.
Sorry, there was a problem. Please try again later.The WiFi signal is independent of the washer/dryer function. I have tested this. There is no interruption. Once wifi resumes, you can continue to control the units. There is no app control until you reconnect the unit to the WiFi, but no disruption. I have my laundry in the rear basement with my WiFi in the front living room and have no signal loss.
Sorry, there was a problem. Please try again later.Hi Joe55, We appreciate your question about the correlation between the dryer and the Wi-Fi connection. With or without Wi-Fi connectivity, the dryer will function as intended. To set proper expectations, this dryer does not have remote capabilities apart from Smart Care. Smart Care is a diagnostic tool if your dryer has issues. If you wish to set up Smart Care, please refer to page 53 of this model's user manual I have shared below. https://downloadcenter.samsung.com/content/UM/202108/20210802231712835/DV7000_DC68-03784S-00_EN_MES.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide them this number 1144967078 and it will help our team pull up your information. Leo
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