“I had one of these dryers delivered on Wed 5/19. It ran but did not get hot and then the second one was delivered on Monday 5/24 and it does not get hot. Best Buy tech just left and says this one needs to be replaced. Anyone else have this much trouble”
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We're so sorry to hear you're having these troubles, MCATX! It sounds like you're already in the process of getting this resolved through the store, but I would like to offer additional help as well. First, I have this link (https://bit.ly/2SCmMTL) that has some simple to follow steps that can resolve many heating problems with a dryer. You can also contact us directly at any time for further assistance. Just reference ticket number 1143356078, and reach out to us through Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
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