A:AnswerHi Lindal! We would be more than happy to speak with you about setting up a warranty service claim. You can reference ticket number 1142971910, and contact us through Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
A:AnswerHi Peetie! The voltage required for a dryer will depend on if the model is gas or electric. If you would like to leave another question with the model number for the dryer, I would be happy to look it up for you. ^Jecca
A:AnswerHi Philosofille! To determine which LP kit you need, you will first need to check the detailed information of the burner. To do this, open the door and check the rating label located on the door frame. The BTU rating will determine which kit is needed.
- 20,000 BTU: LPKIT-4/XAA (DC98-04114A)
- 22,000 BTU: LPKIT-3/XAA (DC99-00792A)
^Jecca
A:AnswerI bought WF45T6000AW recently. I ran calibration cycle. Then during first wash cycle ("Normal wash") the vibration was so violent during the spin cycle that I thought it was going to fall off the pedestal. There is no vibration reduction. I haven't a clue how Samsung could make this claim. Stay away. Watch Youtube video titled "Samsung literally jumps and shakes a lot" to get an idea. The model in video is different but the degree of vibration was same.
A:AnswerHi Nelson.
Thank you for reaching out regarding your Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Vibration Reduction Technology soaking cycle. Regarding your concern, yes, there is a pre-soak cycle. For step by step guide, I recommend you check your user manual. Please go to page 31.
https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144218478
^Camille
A:AnswerHi there,
I can help with that. This unit does have a quick wash cycle. See more information below:
https://www.samsung.com/us/support/answer/ANS00061937/
Thank you for choosing Samsung. ^Brad
A:AnswerHi there,
I can answer this for you. When you purchase the unit, your retailer will have this and will add it to your purchase. Thank you for choosing Samsung. ^Brad
A:AnswerGreetings,
You can't put any detergent in the washer while it is operating.
You can check the model's user manual link for the detergent drawer guidelines on pages 30-32.
https://downloadcenter.samsung.com/content/UM/202401/20240124193544276/DC68-04355B-03_IB_WF8300B-MD_EN_CFR_MES_240123.pdf
Thank you for choosing Samsung and have a great day!
^Rainly
A:AnswerI'm happy to help with this, denverskyline! On the right side of your control panel, next to the "Smart Care" button, and under the "Pre Soak" button, you will find an "Alarm Off" button. Tapping the "Alarm Off" button will disable the end of cycle alarms. ^Jecca
A:AnswerHello BB! Gas dryers are equipped with a burner vent for use with natural gas. If you plan to use your dryer with LP (liquid propane) gas, it must be converted for safe and proper performance by a qualified service technician. (LNG models only)
You must check the burner of your model and use the proper LP Kit accordingly. To check the detailed information of the burner, open the door and check the rating label
location on the door frame.
- 20,000 BTU: LPKIT-4/XAA (DC98-04114A)
- 22,000 BTU: LPKIT-3/XAA (DC99-00792A)
I have provided the link to the manual for additional assistance.
(https://downloadcenter.samsung.com/content/UM/202101/20210108102221776/DV6000_DC68-03381W-03_EN_CFR_MES.pdf) please see page 17.
Thank you for choosing Samsung. ^Nic
A:AnswerI'm happy to help with this, floodgate! First, you'll need this link (https://bit.ly/3upHq7L) to the user manual for this model. Page 20 has all the dimensions you'll need to stack this washer with the matching dryer. ^Jecca