A:AnswerGood day,
No, this dryer model isn't Energy Star certified.
For your reference, Samsung dryers with an Energy Star certification can be found at the link below.
Samsung Dryers
https://www.samsung.com/us/home-appliances/dryers/all-dryers/?shop=Buy+Online&key_features=ENERGY+STAR%C2%AE+Certified
Have a great day.
-Kimberly
A:AnswerHi there,
We are aware of the significance of having functional appliances at home. We're here to assist you with your dryer.
Below is a link with steps to help with your dryer concern. Please select the option that best suits your experience. Check the embedded words and watch the video fully for more details.
Clothes are not dry after using the Samsung dryer
https://www.samsung.com/us/support/troubleshoot/TSG10001001/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1151732790) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
A:AnswerHi there,
No, the holding bracket (stacking kit) is not included with the individual Samsung dryer or the corresponding washer. You must purchase a compatible stacking kit separately to install the dryer on top of the washer safely.
The specific stacking kit recommended for your model is typically the Samsung SKK-8K Stacking Kit for 27-inch wide front-load washers and dryers.
Have a great day.
-John
A:AnswerHi Rybeau,
I understand how inconvenient it can be when your combo washer and dryer doesn’t fully dry clothes in one cycle, especially when it has otherwise performed well. We’d like to speak with you directly to gather more details about your experience and determine the best steps to assist with your combo washer and dryer model.
Please feel free to reach out to us through one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1151147221 to help our team pull up your information.
Leo
A:AnswerHi Linda,
We’re happy to help with your question about which Samsung washing machine removes stains and produces a lot of suds.
All Samsung washing machines rely on detergent to remove stains. Samsung recommends using HE (High Efficiency) detergent, which contains suds suppressors. With fewer suds, your laundry can tumble more effectively, allowing for better cleaning and stain removal.
Leo
A:AnswerGreetings,
Yes, aside from the pedestal, you can also pair this dryer to a "riser" which does not have a drawer. The riser has a dimension of 27 inches in width, 6.1 inches in height, and 29.6 inches in depth.
For more details, we shared the riser link below.
27" Riser
https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/27--riser-we272nv-a3/
Have a fantastic day.
-Kimberly
A:AnswerRandy, we are glad to receive your inquiry. Allow us to help you.
To address your dryer's concerns, please click the link and follow the hyperlinks for helpful tips.
Samsung dryer displays an error code (See voltage errors):
https://www.samsung.com/us/support/troubleshoot/TSG10001006/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1150070372, to help our team locate your information when you message us.
Have a great day.
-John
A:AnswerI don’t know about your but mine does not have a pet hair function but I use the dryer balls you can find pretty much most places and it really helps.
A:AnswerHi Maka,
Yes, the dryer can be installed outside as long as it fits the requirements for selecting the location for the dryer.
Please see page 14 of the user manual for the requirements in selecting the location for the dryer.
https://downloadcenter.samsung.com/content/UM/202312/20231228095659079/DC68-04299K-00_IB_DV6300B_EN_MES_231222.pdf
^Rodel
A:AnswerDear Best Buy clients,
To better assist you with your concern, please contact the Best Buy customer service department at 888-237-8289. Call us anytime, 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rodel
A:AnswerHi there,
Thank you for reaching out to us. We're glad to assist.
The power cord for a Samsung electric dryer is purchased separately to match your outlet and meet state and local wiring codes.
If you have further questions or inquiries, these are the platforms on which you can reach us:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1148958130) so that our team can retrieve your information when you message us.
Thank you.
-Kimberly
A:AnswerI noticed sometimes if you don’t pick the correct setting it won’t dry that fast. I always pick the higher settting or use the timer dryer setting and add time to it.
