Questions & Answers

Q: QuestionDoes the dryer with steam function have to be conected to a water line or does it have a reservoir that has to be filled?

Asked 9 months ago by BFC.

• A:Answer We have ours connected to the water line.

  Answered 8 months ago by Emilee

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI have this dryer .I am having trouble getting the lint out of the lint filter. it is hard to get out. usually i would take a dryer sheet and it comes right off on other Samsung dryers i had in the past but this one no. Does anyone have any answers?

Asked 2 years ago by Gail.

• A:Answer yes

  Answered 2 years ago by gail

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCan the door on this Champagne Electric Dryer be flipped, so that it opens from right-to-left?? Because of the way my small laundry room is configured, this is the only way I could use this dryer. Thank you!!

Asked 2 years ago by Maude.

• A:Answer as far as I know the doors on the washer and the drier can be flipped, I did it in the ones that I purchased

  Answered 2 years ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCan it be used separately without stacking with the washer?

Asked 2 years ago by Jay.

• A:Answer Yes

  Answered 2 years ago by dlrileyVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionHow can I use this dryer in my apartment with the three prong 110v outlet.

Asked 2 years ago by B.

• A:Answer No.

  Answered 2 years ago by prettyfridge

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan the door hinge be interchangeable to either side?

Asked 3 years ago by Rudy.

• A:Answer Located in the Feature section. Reversible Door Choose the direction your dryer door opens to better suit your laundry room layout.

  Answered 3 years ago by EricCVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWhat is the depth with the door open?

Asked 3 years ago by Gipper112.

• A:Answer 7.5 cubic feet

  Answered 2 years ago by DaniF

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionBought the version of this washer / dryer in 2015. The washer still works, the dryer no longer heats. Will this dryer stack well on top of the older washer model? Old dryer model #DV42H5200EP/A3 Old washer model #WF42H5200AP/A2 Thank you.

Asked 2 years ago by John.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam Sanitize+ - Platinum

• A:Answer It is my old washer that has quit working. My old dryer still works. It is a good thing that my old dryer still works. You, Best Buy, have failed to deliver my new dryer. You, Best Buy, have changed the delivery date three times. Why???

  Answered 2 years ago by AnonymousVerified Purchase

  Helpful (0)Unhelpful (1)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this dryer have a wrinkle control function? My present Samsung dryer does

Asked 2 years ago by Fred.

• A:Answer Thank you for raising this question, Fred. Yes, this dryer has a wrinkle prevent feature. Please check this link to your user manual for details. Turn to page 42. https://downloadcenter.samsung.com/content/UM/202201/20220109065342454/20211202_DV6300B_DC68-04299K-00_EN_MES.pdf Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145478470) to help our team pull up your information. Thank you for being a valued customer of Samsung. Have a great day. ^Camille

  Answered 2 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionI do not want to Smart feature on this unit. Is this unit always enabled and constantly searching for WiFi connection? If yes, how can I disable it?

Asked 3 years ago by Lavender315.

• A:Answer No. You have to set up the smart cycle/ smart feature. But it can run without it being enabled.

  Answered 3 years ago by Nina422

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (5)