“Why does this unit turn off early? Lint trap and sensors are cleaned. The ducts are cleaned & cleared. Whether we use the Heavy Duty, Normal or Timed Dry, the Unit DECIDES when the clothes are dry.The dryer itself never seems to get hot at all.”
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Hi Sam, We understand how it feels to have a dryer that shuts off even if the laundry is not yet dry. We are here to help. Please see the link below for the steps if the cycle ends too quickly or is not hot enough. You can select the nearest issue, then kindly watch the video and click on all the embedded words inside the article. https://www.samsung.com/us/support/troubleshoot/TSG10001001/ We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung dryer. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147483146, which will help our team pull up your information. ^Rainly
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