“I went through the Note 7 fiasco, twice, was forced to downgrade to an S7 Edge. Now I am stuck making payments on the S7 and want to go back to the note line. Is there a way to have the discount used to pay off my S7?”
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*Copied from above* Hello! We appreciate your interest in our products. Former Note7 owners are eligible for a special offer on https://goo.gl/uR3Tmc where they will receive an instant trade-in value of up to $425 when they upgrade their current phone for a Galaxy Note8. You must be a verified former Samsung Galaxy Note7 owner to participate. Between 12:01 AM ET on August 24, 2017 and 11:59:59 PM ET on September 30, 2017. The devices currently eligible for Samsung Trade-In are Samsung Galaxy Note 5, GS5, GS6, GS6 Edge, GS6 Edge+, GS7, GS7 Edge, GS7 active; iPhone SE, iPhone 5 and above; LG V20, G4 and above; Google Pixel and Pixel XL. If the device isn't on that list, you would not be eligible for this promotion and we apologize for any inconvenience you've been caused. We encourage you to go here https://goo.gl/HX88o8 to check the FAQ and here http://www.samsung.com/us/trade-in/terms-and-conditions/ to review the T&C. We also suggest you visit http://Samsung.com for any updates. You may also call our dedicated N7 compensation line at 1-866-888-5503. That is all the information regarding this that we have at this time. More details about this will be released sometime in the near future. We hope this answers your question and helps you with your purchase decision.
Sorry, there was a problem. Please try again later.No you have to pay off your current phone and then get the full discount/ promo. i called verizon myself with the same issue.
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