“If the hard drive dies do you lose everything on it? Or is the data on it still safe somehow?”
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My experience was, that you lose everything!! How long did you have it? You might be able to email WD and complain and see if they will, at least look at it. I always purchase extend warranties after that CLUSTER- JAM. !! Good luck, I know it suxx to lose everything. Blown through a few of them. It seems that 2tb n 4tb might be just too big of a drive to work properly.
Sorry, there was a problem. Please try again later.There’s a 3 year data warranty on it if you look at the box it should say there.
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