A:AnswerYou can just "walk in" or make an appointment via phone and I would bet bey Internet also.
I would make an appointment as you can get stuck behind a few people, some of whom eat up a lot of time.
They are pretty good and will take the time needed to answer your questions. Prices are reasonable and sometimes at no charge, depending on the issue.
A:AnswerIn my case, it took two visits totaling 4 days. The first time I went to get it, the computer was not set up as requested. It was redone and I had the computer back the following day. All is well.
A:AnswerYou would need to provide the Geek Squad with the Windows 10 software. I would suggest that you visit your local Best Buy store to speak with a Geek Squad agent. You may want to consider scheduling an appointment with them first, which you can do via the link below.
https://www-ssl.bestbuy.com/services/scheduling/tts/precinct/schedule/home
Thanks!
A:AnswerYou are lucky to get it done if you buy it there. Geek Squad is a big joke goes double for the Geek Squad manager in Burnsville Mn. Would love to find a place with good customer service
A:AnswerIn my case Best Buy geek squad moved everything from the old computer to the new one. I did get a maintenance program with them and therefore everything was part of that plan. The plan will also cover my lap top going forward