Questions & Answers

Q: QuestionDo you have to have a computer to set it up?

Asked 3 years ago by Lifeispeachy2022.

• A:Answer No. I use it only for my Nintendo switch. However, it was challenging, for me at least, to set it up. Renewing the data was also very difficult.

  Answered 3 years ago by Mark73Verified Purchase

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Q: QuestionI have a printer can I connect this to my printer I’m currently waiting for my wifi to be put up?

Asked 3 years ago by Connection.

• A:Answer It can be connected if your laptop/desktop/phone is connected to it too. Printer & device has to be on same connection to print. Hope this help.

  Answered 3 years ago by COA95Verified Purchase

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Q: Questioncan you use overseas

Asked 3 years ago by Anonymous.

• A:Answer No. Must be nearby t-mobile towers to work efficiently.

  Answered 3 years ago by COA95Verified Purchase

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Q: QuestionCan i use any sim card from any cell provider on this product

Asked 3 years ago by Lisa.

• A:Answer Saying customer service is whatever you said about it is putting it mildly their customer service is terrible I was hung up on four times at the six times I called and it took the sixth call for somebody to tell me that the hotspot is limited it doesn't say that anywhere but the hotspot is limited and they turned it off. I hate this company the last month I'm using it

  Answered 3 years ago by irritated

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Q: QuestionHow much is it per month? Also, does it work in remote areas with minimal service such as camping sites??

Asked 3 years ago by Ange.

• A:Answer Cheapest will be $35 for 15gb for 30 days. Does not roll over & any unused data will be lost. It works in camping sites like Ocala FL. Where it is mostly a forrest city. Check with T-mobile towers & you can check on your camping sites internet capabilites.

  Answered 3 years ago by COA95Verified Purchase

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Q: QuestionWhat Ghz speed is the device set up for

Asked 3 years ago by Pig.

Q: QuestionCan it run my PS4

Asked 3 years ago by Anonymous.

• A:Answer Yes. However, quality of playing online may be lagged or slow due to internet speeds on the device. Would reccomend a better hotspot for gaming purposes.

  Answered 3 years ago by COA95Verified Purchase

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Q: QuestionCan I use my own SIM card

Asked 3 years ago by Anonymous.

• A:Answer It looks like the answer is no. T-Mobile only.

  Answered 3 years ago by Anonymous

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Q: QuestionI am going on a road with with 3 little ones driving from NY to GA. I need wifi in my truck, so they can watch YouTube, movies. My truck has Bluetooth capabilities.My cell service stinks. If I purchase this and what else to have good wifi for our trip?

Asked 3 years ago by Lisa.

• A:Answer Most definitely! It runs on the Tmobile network so loosing signal is next to impossible!

  Answered 3 years ago by Plushone75

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Q: QuestionPlease can I use this in Ghana,west Africa?

Asked 3 years ago by Anonymous.

Q: QuestionOnce I activate a card, how long do I have to use it before it expires?

Asked 3 years ago by Rose.

• A:Answer 30 days

  Answered 3 years ago by JabexVerified Purchase

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Q: QuestionYes I was going to purchase this device but I was wondering if I would be able to unlock the device and use it with my service?

Asked 3 years ago by gman.

• A:Answer Do not purchase does not operate at advertised 4 - 5 g. Operates at 2.4g Customer service is a clown show. Have had this for one month and we are still working with customer service to be able to access our account. Associated with tracphone ...ouch buyer beware.

  Answered 3 years ago by FrustratedVerified Purchase

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Q: QuestionDoes the hotspot work without the additional digital card

Asked 3 years ago by Rock.

• A:Answer No

  Answered 3 years ago by WorthlessVerified Purchase

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Q: QuestionTell me about setting it up.

Asked 3 years ago by RedQua2.

• A:Answer You have to purchase a card like minutes to set it up

  Answered 3 years ago by ClaraFortenberryVerified Purchase

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Q: QuestionI’m stuck and have my Xbox… will this allow me to play my Xbox….

Asked 3 years ago by Jay.

• A:Answer Probably not. After the first few days the connection basically runs dry and says you have 3 bars of Wi-Fi, but you don’t get ANY connection

  Answered 3 years ago by JohnathonVerified Purchase

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Q: QuestionI have a tractor trailer with a tv. I have been successful connecting my tv to mobile hotspot on a cellphone to watch Netflix. Can I connect my tv to this so that I can stream and watch movies on Netflix when resting during traveling?

Asked 3 years ago by JustCurious.

Q: QuestionWhat security does this device provide?

Asked 3 years ago by Anonymous.

• A:Answer Very weak security . Any one can access your account. Bought two just to see if internal passwords were the same, Bingo.

  Answered 3 years ago by FrustratedVerified Purchase

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Q: QuestionDo I have to buy a sim card or just the device and a plan card?

Asked 3 years ago by Chase80.

• A:Answer Hello, the device comes complete with sim card installed. You do neen to purchase the moble data card. The $49 card includes 40 gig od data. Setup and activation is easy, but, will need to be performed on a seperate device like a computer or phone connected to the internet.

  Answered 3 years ago by Doc762Verified Purchase

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Q: QuestionThe moxee work in any country in europe?

Asked 3 years ago by armando.