“Bought this soundbar Thurs w/a Sony 900e 4K television. Quality of bass is really poor and lip-sync issue. Can we return even if we have cut up boxes?”

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• I found the base to be a little poor as well, but once I watched a movie or played a video game, the base quality improved. Don’t know about the box.

  Answered by Zoidzilla 7 years ago

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• Hi Unhappycustomer, Please contact our Technical Support team on the link below for further assistance. https://esupport.sony.com/US/p/select-system.pl?DIRECTOR=CONTACT Thanks, >Joffrey

  Answered by SonyListens 8 years ago

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