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Sony - 2.1-Channel Soundbar System with Wireless Subwoofer and Digital Amplifier - Black-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 3302 reviews

89%
would recommend to a friend

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  • Rating: 4 out of 5 stars

    Wife likes it

    Posted
    ITJim
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite MemberElite Member
    • Top 250 ContributorTop 250 Contributor

    I got the Sony HT-CT290 to replace an LG LAP 340 sound plate from 2013. I originally purchased the sound plate supplement the awful sound from a 32” Samsung TV that resides in my bedroom. At the time, the LG was less expensive than the competing sound bars. So, I decided to give it a try. As it turns out, LG’s sound plate is a poorly executed product. There is no way to control the dymanic range for night viewing, no way to focus on the voice, and there was no way to manage the base output. My wife, the primary user, tolerated the sound plate because it fit the space. After several years, my wife finally had enough of the LG’s sonic challenges. The Sony HT-CT290 is inexpensive, compact, and performs better than the LG. The bar is only an inch taller and the same length as the sound plate. The sub is small and was easy to place in the room. Setup from box to bureau to playing TV was about five minutes. There is a single HDMI connection that goes to my TV and two power cables. Hiding the wires and making everything look pretty took a bit longer. The sound quality is much better than anything I heard from the LG sound plate. The voices are clearer, the dynamic range is much better controlled for my listening environment, and the audio simply felt free. For example, the LG forced me to ride the volume control on the remote. I turned up the volume to hear dialogue and then I turned down the volume for dramatic music, explosions, and commercials. The Sony is definitely an upgrade. The experience was not totally worry free though. My number one biggest gripe is the documentation. The quick start guide will tell you everything you need to setup the unit. However, this system does use Secure Link Blue Tooth functionality to setup a secure connection with the Sub. You don’t have to use this features, but it will cut down on interference between the sound bar and the sub if you have a lot of wireless devices in the home. The quick start guide makes a very brief reference to this and directs you to the user’s guide. Sony does not have a Secure Link section to the guide. You will find the instructions in the troubleshooting section of the guide. Second, the sub is not powerful. The marketing material would have you believe this sub will rock the room. It is true that you can hear the difference between sub on and sub off. But it will not rock your room. If you are a base-aholic then you will need to spend a little more for a system with a larger, more powerful sub. A quieter sub, in my case works. The majority of bedroom TV watching occurs while other family members are sleeping. The Sony does support portable music players like smart phones, tablets, and windows Blue Tooth enabled devices. I was wirelessly playing music to the sound bar from my tablets within a minute. The sound bar does have a number of sonic modes. The best mode for music is, surprisingly, Music. There are other sound modes to choose from. However, the other sound modes focus on TV and movie material. For example, the surround mode added too much treble to the music to make it enjoyable. Since I have a full hi-fi system at my disposal, I doubt I will spend much time casting music to the sound bar. I may benefit from this feature if I am watching YouTube or Netflix videos in the bedroom. Overall, the Sony HT-CT290 beat my wife’s expectations and gave her something better than she had before. I’m happy because the sound bar is inexpensive enough not to break the bank. And the rest of the family enjoys not hearing any pounding base late at night while they are trying to sleep. If you have a similar use case, then I would highly recommend giving the HT-CT290 a try.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Clear Audio, but Lukewarm Bass Response

    Posted
    lambda100
    • Tech Insider NetworkTech Insider Network
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    • Top 100 ContributorTop 100 Contributor

    The Sony HTCT290 is an ideal entry level soundbar when all you want is a step up from the sound quality that your television speakers can deliver. The audio from the soundbar is balanced with respect to the mids and trebles and has excellent audio quality. The subwoofer is substantial in size, measuring 6.8” wide x 13.5" high x 14.4” deep and weighing nearly 14lbs, leading you to believe that the bass will be deep and powerful. However, the bass output belies its heft. The lows delivered by the subwoofer is rather weak. Even when turned up to its maximum setting, the bass just barely makes its presence known. It does not thump, it does not rumble, it does not rattle the windows and walls, and if I can give personality to it, I would describe the bass response as timid and restrained. Mids and trebles continue to dominate the sound spectrum as the volume is turned up, and the bass plays a minor supporting role. This is great for hearing the clarity in voices on your television shows or movies where dialogue is the predominant audio, but will leave much to be desired when trying to enjoy the explosive, rumbling action sequences in an action movie where the overall immersive cinematic experience demands strong bass response. The remote control has different pre-set audio sound effects for playing music or movies, but even after selecting the movie sound effect, the soundbar and subwoofer combination with Sony's touted 'S-Force Pro Surround Sound' fails to replicate a true surround sound experience. I'm a Sony loyalist and have purchased a ton of Sony products from headphones, to televisions, to cameras, and even one of their other soundbar offerings and can highly recommend all of them. However, for the Sony HTCT290 soundbar, I find myself a bit on the fence. So here are my recommendations. If your current built-in speakers on your television sounds tinny and annoying, then purchasing this soundbar will be a huge improvement. It is a decent soundbar for listening to crisp, clear audio with a good balance of mids and trebles. On the other hand, for someone like myself who believes that a movie comes to life when you have the complete audio sound spectrum experience from the highs to the mids and down to the lows, then this soundbar will disappoint, and the cinematic experience cannot be expected from the HTCT290 at this price point. So to be fair, from a price-to-performance measurement, the audio from this soundbar is a good value. In the end, I would still recommend it as a decent entry level soundbar.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Small but mighty

    Posted
    TonyMSP
    • Tech Insider NetworkTech Insider Network
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    • Top 1000 ContributorTop 1000 Contributor

    Sound bars have come a long way in terms of advancement. This slim-form sound bar is no exception. Who’s it for: Small space but wants big sound. Pros: *Small form factor *Wireless Sub *Easy setup Cons: *Not intuitive display First impressions: I was pleasantly surprised how easy it was to setup. I didn’t need to mount mine to the wall but it does give a wall template that makes it a breeze to mount. You do have to supply your own wall screws for this. But it does include everything else from batteries for the remote to the fiber optic cable for the TV connection. From unboxing to listening pleasure took about 10 minutes. The part that took the longest was fumbling through my TV settings to turn off built in speakers. The sound was ok at first but after playing around with the different sound modes and increasing the sub’s volume I was able to watch a movie in full enjoyment. It does a great job in filling the room with sound. Keep in mind that this slim style bar doesn’t work miracles and fill a 5000 sq ft home with sound but does a great job for a bedroom. The sub does add to the overall sound experience but don’t expect this little sub to rattle the windows. Overall, im very satisified with this Sony sound bar with wireless sub. The slim form factor doesn’t aesthetically overpower my small bedroom walls yet provides a more emersive moving viewin experience. The wireless sub made hiding it in the room a whole ton easier as well. My only gripes about this sound bar is the information display. It does have one where some of the sound bars in this price range just uses lights. My frustration is that its not very intuitive on which mode is on or off. The manual is a bit lack luster but after a night of playing around with the settings, you quickly learn what each mode does and when its on or off based on the display. The display lights up predetermined words like “movie” and “music” and isn’t a dot matrix display that could easily provide you with more details like “dolby on”, “movie mode off”, etc. Despite these small downfalls, I still would recommend this sound bar to those with 40” or less TV in smaller rooms like a bedroom. I hope this review helped!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    This is a great sound bar ...while it works.

    Posted
    Mike463
    • My Best Buy® MemberMember

    We received this soundbar as a 2017 Christmas gift ...here in February 2019 the subwoofer amplifier died. I very rarely give one star reviews; I'm not so much angry as I am greatly disappointed. These are the facts of our experience with this soundbar. *There is a known defect in the subwoofer amplifier section; Sony is well aware of the problem.* If you're lucky, the power supply integrated circuit module dies while you're under the 1 year warranty; all it will cost you is shipping to and from the Sony Authorized Repair Center in upstate New York. Look it up online and you'll find many folks experiencing this issue with failure of the sub woofer; Q&A's will show up in many places online including the Best Buy Community website. We were not so lucky with our sound bar. After 14 months the sub woofer quietly passed from this life. The repair kit supposedly runs $100. The shipping (+ insurance), to and from, will likely run close to $50 or more. And all this is a shame. Because while it was working this was a great sounding unit. It is very easy to install and, with specific flat screen TV's, you can connect the speaker set via HDMI using the ARC connection which provides for volume control and power-on/off whenever the TV is powered on or off; you don't need to use the dedicated remote for these functions. There is a pseudo "surround mode" ...but like most "surround" modes comes off less than desirable. However there is an enhanced voice intelligibility feature which works great. The amount of bass can be adjusted and set using the dedicated remote. The sub woofer uses a Bluetooth connection from the speaker bar and minimizes wiring and simplifies the setup. While not providing "chest cavity" resonating bass, the sub woofer does add some very nice bottom end to the sound. Overall the sound of the Sony, while it was working, was excellent. What we have left is the sound bar itself and even with just the "bar" the sound is immensely better than the cheesy speakers installed in the flat screen. Because of the faulty power regulator IC I cannot recommend anyone purchase this unit; I'm not buying another Sony. In reading of the power issue with the sub woofer life expectancy runs from 6 months to about a year. I'm sure Sony has made a running production change but you take a chance the one you score has had that change; buyer beware.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Best in class

    Posted
    sheehanje

    I just bought a new Samsung 55" TV and went looking for a soundbar to replace an older Samsung Surround sound. We rarely used it as the bass always overpowered all the other frequencies. I was looking for something that delivered excellent dialogue audio as my hearing isn't what it used to be. I went to one of the local Best Buy's because I knew they had a good demo section for sound bars. I wasn't looking to break the bank - so I was looking for something in the $150 to $200 range, but I would've gone up to $300 if something really blew me away. I first tried the Samsung 2.1 - would've been nice to match it with the TV, but I was underwhelmed. I tried about 8 different sound bars, and the Sony was the best of the bunch - only overmatched by soundbars twice it's price. A Polk Audio soundbar surprisingly came in second, and while it was $50 less, it just didn't seem to deliver the pop of the Sony. Setup was a breeze, and I'm using HDMI ARC. My only issue is that the Subwoofer has to be powered on separately from the unit. Odd. The sound I'm getting is great - I have a 12' X 18'x room, with the couch and TV sitting as far apart as they can in this room and I can hear the audio clearly. The bass isn't going to knock off the doors, but it was enough to warrant my wife coming out to tell me to turn it down. I actually appreciate that the bass isn't overpowered - it sits perfectly with what this soundbar is designed to do - upgrade your TV's audio. I also tried streaming audio from my phone via Bluetooth and it worked flawlessly. Maybe down the line I invest in a more expensive setup (The samsung Dolby ATMOS systems were superb, but costly). For right now I am a very happy customer - I can enjoy watching movies again without having to keep adjusting audio to hear the dialogue. I graded my review as an in class review - there is vastly better if you want to fork over a lot more money. If Best Buy allowed half star increments this would be a 4.5 star review because of the aforementioned issue with the sub-woofer having to be powered on separately.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Big upgrade from built in speakers!

    Posted
    Duluthian
    • Tech Insider NetworkTech Insider Network
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    • Top 500 ContributorTop 500 Contributor

    I've always questioned if a soundbar would make much of a difference. But I can honestly say this is a big sound upgrade from the built in TV speakers! To begin, the system is very easy to set up. I have it connected to a Sony TV that is about 5 years old by way of the included optical cable. I simply plugged in the optical cable, then the sound bar & the wireless subwoofer, went into the TV setting to set the speakers to external instead of the built in speakers and we were up and rolling. Less than 5 minutes from opening the box to having it set up. I can't speak for if the system will be as easy to connect to a non-Sony TV, but as long as it has the right connections I would imagine it should be much the same. Aside from the optical connection, it is also possible to use HDMI with certain TV's. One of the great features of this soundbar is that it also has Bluetooth built in making it all that most people will ever need in their living room for a complete home entertainment system. The remote control will control the power, volume (subwoofer volume is controlled independently from the remote as well) as well as a number of sound effect settings (movie, voice, ect...). Please read the instructions carefully. There are a few somewhat hidden tricks that are explained in the instructions (hold a certain button for 5 seconds to activate a certain function and so on). The sound that it produces is wonderful! Much cleaner with better highs than the TV speakers. I haven't even really cranked it up all the way yet simply because there is no need to :-) It is plenty loud! The subwoofer could maybe stand to go a bit louder but as it is it is fine for my tastes. I love the fact that there are so few wires to run. Two power cords (bar & subwoofer) and the optical cable is all that is needed. Clean & simple. I would recommend this system for anyone (provided your TV has the proper connections). It will bring new life to an older TV's sound, and it will complement a new home entertainment system just as well.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Full featured unit for small to medium rooms

    Posted
    ferrari
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite MemberElite Member

    I was quite impressed with the sound from this piece. Especially bearing in mind that being "slim", it's meant for tv's on a stand with low profiles, or those with space concerns for soundbar placement. It might be lost in a larger room, say over 400 sq. ft, but the power & spacious quality of the sound can make a bedroom or small den start to approach the quality of a home theater setup. For it's size, it's surprisingly hefty. The Sony build quality is evident both in its finish and weight. Given the quality of the speakers in today's tv's, I've been through a bunch of soundbars, and the only one I have still in service is a 10 year old Sony that I use on a tv with only rca outputs. You pay a premium for Sony, but they have lasting power. There are many reviews here that delve into sound specifics, but I'd like to focus on a couple of other things. The first is, if you're buying a new tv, make sure it has ARC (audio return channel), as this soundbar does. With the newer high speed HDMI cables, this simplifies setup, allows the best quality sound, and most importantly, gets rid of the highly annoying lip sync issue that plagues so much of the audio equipment sold today. The other thing is... well, let me tell you a short story first. I recently purchased a bluetooth transmitter to hook up to my vintage stereo system so I could listen to my vinyl records with bluetooth headphones. I hooked it up, and it worked great. Listened to the new 50th anniversary Sgt. Pepper's, when I finished, I noticed I had a text. It was from my neighbor (this is a private home, neighbor 50 feet and 3 walls away). The text said "Hey, if you're gonna take over my soundbar, at least play something good!" (He hates the Beatles!) Point is, I hijacked his soundbar without trying. Later, speaking to him, he described his soundbar as "dumb" - technical term I guess. To some, this might be an annoyance, to others, unnerving - Big Brother style. To avoid this, the Sony has "Secure Link" to lock the soundbar to the subwoofer to avoid this kind of intrusion. This is something I was unaware of, but now am. How would you like to finish up a movie in bed one night, only to be awoken by your phone's alarm ring blaring through your soundbar. Then again, maybe some of us need that - lol. Overall, I'm very happy with this unit, as I said, if you have a newer tv with ARC built in, this would be a good choice.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Life-Long Sony fan - Disappointed

    Posted
    Bdub619
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Been a fan of Sony for 30+ years now, back in the Walkman and Trinitron days of the 1980's. Currently have (2) Sony 75" X900e TV's and wanted some Sony soundbars to go with them. I had a Sony CT260 soundbar and it died after 2 years moderate use. Strike one. Best Buy had this CT290 on sale and it sounded good in the store, so I bought 2 of them. Got them home and after a couple days of tweaking, could not get them to sound that great. Treble is good but the mid range and sub bass is severely lacking, esp for the size of the sub. Only if I turned the volume way up would I hear any bass. Strike 2. Tested with videogames, Netflix movies and Bluray. All sounded the same. Muffled and little-to-no bass. So disappointing! The look of the Sony soundbar and sub are great, and matches my TV's. Really wanted to like these Sony's but had to return. On a whim, and after reading reviews saying it was the best budget soundbar out there, I went out and got a Vizio SB3251 soundbar. And I'm not crazy about Vizio and really wanted to like and keep the Sony's. But after comparing the two, the Vizio blows it away! Crisp treble, LOTS of bass! And, the Vizio comes with 2 satellite surround speakers for full 5.1 surround sound, not 2.1 like this Sony. In fact, the Vizio sounds almost as good as my Samsung 5.1 full HT surround system I bought for 3x as much! Unbelievable for a "budget" soundbar. So it's with a heavy heart that I can't recommend this Sony Soundbar. I'm drinking the Vizio kool-aid now. It's less expensive, SOUNDS MUCH BETTER, comes with 2 surround speakers, the sub is smaller and hits a lot harder! Literally shakes the house. Using in a small bedroom 10x12 that I converted into a mancave and the other used in 20x20 family room. Stick with Sony TV's but their Soundbars are middle of the road at best and, overpriced.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    a disappointment

    Posted
    Will
    • My Best Buy® Elite Plus MemberElite Plus Member

    Had a hundred dollar reward to blow and a new Sony 49" 720E that needed a little help in the audio department. Although my expectations were low considering this sound bar / subwoofer package was in the low end of the pecking order, I already had a very fine Sony SWF-BR100 subwoofer in another room and was very pleased with it so I figured this would be somewhere in the ballpark. Nothing close. Matter of fact, I could tell no appreciable sound quality increase between either the sound bar or the subwoofer than that of the 720E TV. The margin of volume range of the subwoofer was also negligible. I'm confident there's a Sony sound bar / subwoofer system out there with a satisfactory subwoofer, but probably at much greater expense. I might add that Best Buy graciously allowed me to return this unit with no fuss. On a more positive note, I have since hooked up a Logitech Z623 to my 720E TV with magnificent results and at lower cost. The Z623 subwoofer is absolutely amazing, so much so that it can be run at half volume and still amaze, with some of the richest and deeply resonating bass I have ever heard, even from my main home theater subwoofer, a Definitive 1000 Cube that sold, at the time for $1000. Understand, Sony makes good product, but as the old saying goes, you get what you pay for, with the exception of this Logitech Z623, which in my view is a steal at a little over a hundred bucks. Incredible bass, and I'm not talking about thudding or rattling the windows; I'm talking about a deep resonating waveform that is rich and full, even at low volume.

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      Hi Will, thank you for taking the time to share your feedback about the soundbar. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better.


      Regards,
      Erin
      Sony Social Support Sony_US

  • Rating: 1 out of 5 stars

    Not for Samsung 4K TV

    Posted
    FlaFlyer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I recently purchase a Samsung 7 Series TV from my local Best Buy. At the time of purchase, I asked the sales person to recommend a sound bar that would work with the TV and my Tivo Bolt Vox. Based on his recommendation, I purchased a Polk sound bar. In my attempts to install the sound bar to the TV, I discovered that the sound bar was not controllable through the Tivo remote and did not have an HDMI port for an ARC connection. I returned the sound bar to Best buy and after explaining the problem asked for a recommendation for a sound bar that would work with the Samsung 7 Series and the Tivo Bolt. The sales person recommended the Sony 2.1 and said that it would definitely work with my TV and Tivo Bolt if I used a HDMI and ARC connection. After hooking up the sound bar with an HDMI cable to the ARC port on the TV, everything appeared to work fine. However, the sound bar began to turn on my TV at random times. I would turn off the TV and leave the room, only to discover that the TV would be on when I returned to the room a couple of hours later. This has been going on for a week or so and after doing everything the Tivo and Sony customer service reps recommended, the problem continues to persist. I was finally able to get a knowledgeable Samsung TV rep to acknowledge that the 7 Series TV does not work with all major brand sound bars, Sony being one of them. He recommended that I return the Sony sound bar to Best Buy and purchase a Samsung sound bar. He assured me that a Samsung sound bar would take care of the issue. Taking all of this into account, I will give Best Buy one more chance to remedy the situation. Hopefully the Samsung sound bar will take care of things. Finally, I think the Sony sound bar was about average as far as sound goes, but not in the same category as my Bose. But then I paid far less for the Sony than for the Bose. Would I recommend this sound bar to a friend? Not if you plan to connect it to a Samsung TV that is connected to a Tivo Bolt Vox.

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      Hi FlaFlyer, we regret that the soundbar failed to meet your expectations and we are sorry for the inconvenience that you had experience. Please be assured we take this very seriously and continuously strive to improve our products. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Erin sony_US

  • Rating: 4 out of 5 stars

    Good sound quality but overpriced

    Posted
    AKK1
    • Tech Insider NetworkTech Insider Network
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    This review is for Sony sound bar model HTCT290 the sound quality is very good, and the finishing is what you would expect from Sony brand name, and thats exactly why it is overpriced as well. The subwoofer bass quality is amazing and more than enough for a home theater sound quality in an apartment. The pictures show the sound bar under my 65 inch screen and the subwoofer in the center of the media center table. the sound bar hook up was easy and the sub woofer connects to the sound bar wirelessly. it also comes with a remote control that can change the sound mode between movies, and music. and you can also control the subwoofer volume by the remote. the sound bar can be hooked up to multiple devices and has bluetooth capability to pair and play music using your phone. You can also mount the sound bar to the wall and the package contains a drawing of the sound bar to help fix it on the wall and drill in the right place. all in all, this is a great sound bar if it was priced between $150 to $175.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Price/Quality Ratio

    Posted
    paperworker
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was searching for a new sound bar while roaming the Best Buy aisles. This particular item was a bit tucked away off the beaten track. I heard it before I saw it because it was being demonstrated by a very knowledgeable rep to another customer. The sound attracted me and to my pleasant surprise, the source of the great sound was a sound bar that was this compact unit - not a large surround system that I expected to encounter! Large sound from a smallish bar/subwoofer. I stepped up to get involved in the conversation and the rep went over the features, ease of set up, etc. I was almost sold but in all honesty, I purchased a less expensive "name brand" unit instead. My purchase was based solely upon the name brand and a reduced sale price only because the floor demo was not powered up and I was unable to listen to the output. During my long drive home I had ample time to question the basis of my purchase decision. I hooked up the new unit and was immediately struck by the reality of a much lower quality sound experience. Barely above the native TV sound I was hoping to enhance. Thank goodness I shop Best Buy. The return was easy. I immediately went over to grab the Sony and to my surprise, it was on sale as of that day. Sale or not, this unit is price point perfection. I have severe hearing loss and the Sony is able to compensate. The subwoofer is substantial without the muddy base reverberations that are all too common in lower end units, Set up, pairing is almost automatic. The small remote is fine and does not take too much space when lying on the table with other remotes. Best of all, my wife, who has excellent hearing loves the sound quality upgrade and has approved of my purchase many times over. I believe that I found the perfect sweet spot: great sound quality without overspending for sound that may be better but that I personally could never fully appreciate due to my personal hearing limitations.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Get Big Sony Sound From Your Small TV

    Posted
    mobilelawyer
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite MemberElite Member

    This Sony soundbar really served its purpose. I had it out of the box, hooked up and running within 15 minutes of cutting the package tape! We had a Sharp 32 inch Roku TV in the bedroom on top of a chest of drawers. The black soundbar fit nicely and unobtrusively on top and in front of the TV. The wireless sub-woofer went behind a love seat and is totally hidden. This is a 2.1 soundbar, and it projected a clean stereo image with nice, non- boomy bass. The Roku sound was not bad for a tv, but the soundbar was an instant and welcome improvement. Listening to music was a joy as well. I was able to easily pair my android phone with the blue tooth radio in the bar, and stream songs stored on the phone or through the phone's music streaming apps. You can also plug in a USB stick and the bar can read and play the songs on it without your TV being on. My initial hook up with the TV to the sound bar was via the furnished optical digital cable. That worked fine, but I then substituted an HDMI cable (not included) and was able to use the ARC feature over HDMI to send sound to the bar from the TV and also control the volume on the sound bar, using the TV volume control via CEC. Nice. The Sony remote is still available to adjust sub-woofer volume and select the inputs on the sound bar. I am very pleased and expect to have a lot of pleasurable listening from this compact sound bar and sub-woofer for years to come.

    I would recommend this to a friend

    • Brand response

      SonyListens

      Hi mobilelawyer, it's good to know that you are happy with your purchase! Thank you for choosing Sony! -Anthony sony_US

  • Rating: 2 out of 5 stars

    Lag / lip sync issues

    Posted
    Huskertsd

    We bought a Sony x900E tv and wanted a nice entry level soundbar. This soundbar certainly set up very easily, with no problems linking to the tv or the wireless subwoofer. And the sound is great! Thumping bass, once you figure out some of the settings. The problem? Sound and video aren't synced well, and it's not consistent at all. Sometimes the sound proceeds the video by a bit, sometimes it's the opposite. It's been bad at times...other times it's a much closer sync, but still maddening. So much so that when ever you see a human face speaking, you can't help but be incredibly annoyed at the lip sync mismatch. It's an expensive Sony TV. It's a Sony soundbar. The very reason I got the Sony soundbar is that I figured it would work well with the Sony Tv. I've seen other people with similar issues. I've tried every suggested setting change I've seen online. Hasn't mattered. There's literally no inout source, no show, no setting combination that works. I have yet to see ANY show where the sound and video are a perfect match. Disappointing, given he sound itself is so good.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Basic Sound Bar

    Posted
    PG460
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® MemberMember
    • Top 1000 ContributorTop 1000 Contributor

    The Sony HTCT290 is my first sound bar. I have previously used 5.1 surround setups. Realizing this Sony is a 2.1 my expectations to were to simply improve on my televisions built in sound. Setup was truly a breeze. The way to go if your tv supports it is to connect the sound bar to the ARC audio return channel HDMI. This will then require only one cable for setup. Simple. For added functionality make sure you turn on CEC in your televisions settings. This will enable your tv remote to control the sound bar volume. I literally connected the sound bar to hdmi and plugged in both the sound bar and the subwoofer and I was up and running. Wow. Sure didn't expect it to be that simple. Since the sub is wireless this gave me the freedom to place it anywhere in the room. In my case I hid it under a piece of furniture. Bass isn't directional so placement anywhere works. The included remote is pretty basic but does everything I need it to. With it you can quickly change to the 4 different audio modes which are optimized for different listening experiences. There is a movie mode, music mode, voice mode, and night mode. Each has subtle differences which highlight the source content. I do like the night mode for watching tv late at night at lower volume. Pretty cool. With the remote you can also select input sources including tv, Bluetooth and USB. The USB feature lets you fill a USB flash drive with music and connect it directly to the sound bar using the USB port on the rear. Nice feature. Sound quality is quite good. Volume is certainly more than sufficient and is a substantial improvement over my televisions audio. Bass is great and can be adjusted using the remote. Connecting via Bluetooth was simple. Music over Bluetooth sounds good, certainly adequate but don't expect to be blown away. Overall a great value for the money. Recommended.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    10 months of regular use

    Posted
    Charlie

    Sony makes great products. But this isn't one of them. This item was purchased on Nov 25 2017. I still have the receipt. As of Saturday September 2018, the subwoofer no longer powers on. No amount of trouble shooting helped. Turning off. Unplugging it. Even unplugging the soundbar and SW from power and HDMI and leaving it sit, did nothing. I was told though a BestBuy cha session that they can't do anything since it's been 10 months now. ....that's nice of them. I've contacted Sony through a chat session two times and both "Jim" and "Nick" were pretty much useless once I copied and pasted my issue to them. Useless how? Well, they never replied to me. I was sitting there waiting for 10 minutes with no reply. The one star is for a combination of things. The mishap with the product and the shoddy customer service. Product mishaps happen. It's a given. But customer service...Sony needs to clamp down on that. Because of those two things, I cannot recommend this product to anyone. Wanna make a customer change his mind about the cruddy service? Replace the faulty unit with a new one and all is well.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Product for the Price

    Posted
    arcgate
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I purchased this product to help clarify the sound off my TV which only has 10 watt speakers. The Sony soundbar does this very well. If you are looking for a lot of heavy bass, then search elsewhere. This Sony Soundbar makes the sound very clear and is great for watching the news, sports, reality tv and other live events. Movies are great too, but don't expect a heavy thumping bass for explosions, etc. The soundbar does integrate well with my LG QLED. It was quite simple to setup after reading through the instructions and there are sound options to use both the TV speakers and the soundbar. I opted for just the soundbar as it sounds significantly better this way. The one drawback is that one cannot see the volume bar on the TV. You only see if you are increasing or decreasing the volume from a little +/- indicator. I can live with this though. Overall, the Sony soundbar was worth it for me and I very much enjoying the quality of the sound it provides as someone who is partially deaf; so it works well for me and I recommend it to anyone who is looking for clarity and reality of sound.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    good price for soundbar too much for subwoofer

    Posted
    HoneyDoMan
    • My Best Buy® Elite MemberElite Member

    I was excited to see this Sony soundbar on sale at my local BB. I wanted to improve the movie experience in our living room which is a very "active" or "live" room regarding sound. I have used other soundbars at another house all with the wireless subwoofer and have been very pleased with the output and the quality of the bass and movie effects. I am also a very proud purchaser of other Sony products including a recent Sony XBR55X900E series 4K Tv that this sound bar was purchased for. However, I cannot be more disappointed in my decision to purchase this product and I will be returning it to BB. The unit does not allow you to change the EQ to ideal ranges based on the environment. It only provides a few pre-set choices and I have not been able to get ANY DECENT BASS to be heard. Went through troubleshooting guide and made several attempts to get more base. Tried both HDMI ADC and Digital Optical connections. No change. Viewing movies i could just use TV speakers and the sound was similar. Sound bar is ok but if you want bass and are looking forward to watching your favorite movie and being immersed into the sound effects you will be greatly disappointed! Will I stay with Sony while looking for a replacement? That question has not been answered at this time.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Complete letdown

    Posted
    Rooty
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I just bought a brand new Sony 50 inch Bravia tv so I assumed this would match up perfectly? WRONG! Hard time getting the wi fi speaker to hook up to the sound bar. Called Sony for support agent hung up on me immediately after he told what to do before letting me try it. What he told me to did not work. Called back and another agent said the case was closed because it was resolved. WRONG AGAIN!! After finally getting it running the Sony tv remote would not respond. Remember this is a brand new Sony TV less than 2 weeks old pairing up with a Sony sound bar. Agent did not understand why it was doing this. I had already wasted about an hour and half so I told him I was done. I continued fooling around with it and the TV remote would start responding again for no apparent reason and later quit again for no apparent reason. After having the sound bar running in my home the sound was not that big of a change from the TV built in sound so it was disappointment on top of disappointment. I was not going to have the TV remote working and not working at random for a sounder that did not sound very good anyway. I took that thing right back to Best Buy and got my money back. By the way, not impressed with the TV either but that is another story. One more thing, I used Sony's call in support on the new TV as well and their phone support is all around pathetic. Hope this helps you.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Has to be loud

    Posted
    User
    • My Best Buy® MemberMember

    I love everything about this soundbar, except for the fact that it has to be above mid level (which is LOUD for this bar) for the bass to actually be noticeable. I found my ears hurting because of the very clear and crisp highs, and I kept trying to turn up the bass only to be met with the blinking "max" bass indicator. I wasn't trying to thug bump my house, just get some halfway decent bass response for rock, country, and gaming without going deaf. Bass is almost non-existent at a normal volume. You're basically stuck between having no bass and good high volume, or decent bass with way too loud high-volume. There is no middle ground. This soundbar also tends to start sounding very strange at higher volumes—like it's in a tin can or something; it's hard to describe. I have a 153w Sony HDX275 5.1 setup that has considerably better bass response and much more usable sound levels, and it's like 12 years old. I only paid about $250 for that one brand new too, so, there's that. If you want good bass without letting the whole town know what you're watching or listening to, don't don't buy the CT290. I'll be taking this back as soon as I can to swap out for something else. Probably in the $300 range. I just can't keep this soundbar. It's almost there, but it falls a little too short.

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      Hi User,

      Sony takes into consideration all feedback to improve the performance and quality of our products and services, we're always looking to make Sony better.

      We appreciate your time sharing this feedback.


      Regards,
      Zac sony_US