Questions & Answers
- Model:
- KD32W830K
- |
- SKU:
- 6505561
Highly rated by customers for: Picture Quality, Ease of use, Size
$299.99$299.99
Page Showing 181-186 of 186 questions
Q: QuestionThe over the air TV guide is not updating like my other 2 Bravia sets. Any fix for it?
Asked by Goober.
- A:Answer Hi Gooner, Thank you for reaching out to us and we do apologize for the inconvenience. We're sorry to hear the issue that you are experiencing with your TV. Allow us to help troubleshoot and isolate the problem. There are few things you can try to fix the over air TV guide not updating on your TV: Rescan for channels or run Auto program, this will allow you to rescan for available channels and update the TV guide with the latest information. Set the Signal Type to Antenna. Check your antenna connection Restart the TV Make sure that the TV software is updated as it includes key features, applications, bug fixes, and feature improvements. Make sure that your TV is connected to the internet. The TV guide uses the internet to get the latest information on TV schedules. May we contact you to help? Unfortunately, due to the current Best Buy phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronics' Support information: Go to our support website > click on “Support” > scroll down click on “Contact Support” > click on "TV & Projectors" and from there you'll see different ways to contact us. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Name: Best Buy Username: Telephone Number: Model Number: Question/concern: We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Kris
Answered by SonyListens
Q: QuestionBought a 98" Samsung -- Put a 32" Sony on each side to view other Sports events Simultaneously. Question: If I turn the Channel on one Sony, will the remote automatically turn the channel on Both or is there a way to dedicate each TV to its own Remote ?
Asked by TimmyGFox.
- A:Answer Hi TimmyGFox, Thank you very much for your question. The supplied remote control (RMFTX520U) of the KD32W830K is designed to work only with this TV model. The Remote is Bluetooth and IR so when the IR is activated you can control multiple units of this model as long as the IR is hitting the IR receiver at the bottom center of the TV. To connect your remote via Bluetooth press Settings > Remotes & Accessories > Remote control > connect via Bluetooth. Should you need more information/technical assistance with our product, please feel free to contact us by following the steps below and we'll be more than happy to assist you. Unfortunately, due to the current Best Buy phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronics' Support information: Go to our support website > click on “Support” > scroll down click on “Contact Support” > click on "(select your product type)" and from there you'll see different ways to contact us. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Name: BestBuy Username: Model Number: Question/concern: Telephone Number: See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. I hope this helps you and thanks again for your inquiry! Best regards, Romeo Sony Social Support
Answered by SonyListens
Q: QuestionCan I mount this TV?
Asked by Sp7mornings.
- A:Answer Hi Sp7mornings, Thank you for your inquiry! Yes, you can mount this TV to a wall using a suitable Wall-Mount Bracket (not supplied). The KD32W830K supports a VESA wall-mount hole pattern of 100 × 100 mm. For product protection and safety reasons, Sony strongly recommends that the installation of your TV on a wall be performed by qualified professionals. Hope this helps! See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Regards, Sam
Answered by SonyListens
Q: Questioncan i watch any Chanel on google TV?
Asked by khokon.
- A:Answer Hi khokon, If you are referring to streaming channels, yes, you can, provided that it's available for download/install from the built-in Google Play Store app of the KD32W830K. With Google TV, you can browse 700,000+ movies and TV episodes from across your streaming services like Netflix, all in one place and organized into topics and genres based on what interests you. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Hope this helps you, and thanks again for your inquiry! - Romeo
Answered by SonyListens
Q: QuestionHow good is the viewing angle? Also, is the screen IPS or VA?
Asked by Rich.
- A:Answer I believe the refresh is 60mhz but the picture is awesome and smart tv is smooth!
Answered by MarkKelly