1-4 of 4 Answers
Hi TimmyGFox, Thank you very much for your question. The supplied remote control (RMFTX520U) of the KD32W830K is designed to work only with this TV model. The Remote is Bluetooth and IR so when the IR is activated you can control multiple units of this model as long as the IR is hitting the IR receiver at the bottom center of the TV. To connect your remote via Bluetooth press Settings > Remotes & Accessories > Remote control > connect via Bluetooth. Should you need more information/technical assistance with our product, please feel free to contact us by following the steps below and we'll be more than happy to assist you. Unfortunately, due to the current Best Buy phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronics' Support information: Go to our support website > click on “Support” > scroll down click on “Contact Support” > click on "(select your product type)" and from there you'll see different ways to contact us. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Name: BestBuy Username: Model Number: Question/concern: Telephone Number: See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. I hope this helps you and thanks again for your inquiry! Best regards, Romeo Sony Social Support
Sorry, there was a problem. Please try again later.Hi TimmyGFox, Thank you very much for your question. The supplied remote control (RMFTX520U) of the KD32W830K is designed to work only with this TV model. It is not programmable and will not work with a Samsung TV. Should you need more information/technical assistance with our product, please feel free to contact us by following the steps below and we'll be more than happy to assist you. Unfortunately, due to the current Best Buy phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronics' Support information: Go to our support website > click on “Support” > scroll down click on “Contact Support” > click on "(select your product type)" and from there you'll see different ways to contact us. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Name: BestBuy Username: Model Number: Question/concern: Telephone Number: See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. I hope this helps you and thanks again for your inquiry! Best regards, Romeo Sony Social Support
Sorry, there was a problem. Please try again later.I would appreciate it if the factory rep would answer the question. Thanks, Timmy G
Sorry, there was a problem. Please try again later.Not normally unless you've made some adjustments to both of the remotes. Name brands tvs are controlled by their specific emote.
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