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Customer Ratings & Reviews

$299.99

Customer reviews

Rating 4.6 out of 5 stars with 458 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the amazing picture quality, which is a standout feature, along with its ease of use, convenient size, and lightweight design. They also appreciate its good color, value price, and simple setup, often noting its superior overall quality compared to other brands. However, some customers expressed reservations about the remote control, and a few experienced issues with internet connectivity and the height of the stand.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 458 reviews
  • Pros mentioned:
    Color, Ease of use, Picture quality

    Rated 5 out of 5 stars

    Small but mighty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my bathroom and it is so light yet so well made. The color is vibrant and the sound is really good (I have sound bars with all of my other Sony TVs). The on screen options are easy to understand (especially compared to Samsung) so I'm glad I went with another Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 1texast, That's awesome! We are glad that you like your new Sony BRAVIA 4K smart Google TV. Our W830K has our X-Reality PRO which upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. It also has Google TV with Google Assistant organizes your content all in one place. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony is long lasting Quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How about Sony as I have a 20-year-old 55 inch that still running perfectly. Sony TVs last it took me a little while to get used to working the remote but turns out it works great when you familiarize yourself with it Sony has quality products. I believe I’ll get 20 years out of this Sony TV as well. also has Google and other features I’m still discovering.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony bravia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding picture, easy to set up. Great price. Very nice

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the wonderful feedback, RobertB! We're glad that you are happy with your Sony TV. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Thank you very much for your purchase and for choosing Sony! - Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This is Sony is the 32" TV to Buy!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so pleased with this tv which we have had for about 3 weeks. We swear by LG and Samsung in this household, but this replacement tv has outperformed our expectations (I have to admit the LG 32" we are replacing was 20 years old--not to shabby). I read all the comments when searching Best Buy online for a replacement tv and really appreciated the comments on this Sony. Sooooo, my recommendation? This Sony is the 32" to buy!! Beautiful picture, great sound, a smart tv with all the apps, no glare, good line of sight no matter where you are in the room, and the tv frame is smaller providing a much larger picture screen.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Looking4Quality, You've made an amazing choice! Good to know that the W830K has exceeded your expectations. Your recommendation highlights some of the key features we strive to deliver: a beautiful picture, great sound, smart TV capabilities with all the apps, no glare, and a good line of sight from anywhere in the room. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture for a small tv. Only good one found with narrower feet space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit for a cabinet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 32 inch Bravia Sony TV was the only one that would fit in our tv cabinet. And it looks amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 32"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value, easy set up and great resolution of picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sharp. clear images at a great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am SO happy with this TV! It's the perfect size for my bedroom, fits on a shelf so I didn't have to wallmount, and the images are crystal clear with stunning colors and resolution. I love that I can watch Mets games on it via my iPad and mlb app, which I can cast onto the smartTv feature and watch on the big screen. The price was excellent, service at the store by Patrick was outstanding, and I'm totally in love with my new Sony TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello umpireplb,
      That's nice to hear! We are truly happy that you found the perfect TV for your bedroom. We're glad that you love the picture quality and enjoying the content you love the most with our Sony - 32" Class W830K HD LED Google TV. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Thank you very much for your purchase and for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Small, but mighty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent small-ish display. Full Google implementation, so connecting to apps is easy-peasy. With a supplemental soundbar, my AV experiences are mighty fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Smaller TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV replaced a 12” unit, wall mounted in our kitchen nook. It works fine, but the remote is different from our other Sony TVs, 55” and 65”.

    I would recommend this to a friend
  • Cons mentioned:
    Stand

    Rated 4 out of 5 stars

    Pricey

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Two issues. Takes forever to tune when changing channels or inputs. Also, stand is way too low. I had to buy an aftermarket stand. I have two other Bravia TV's and this one seems to stack up aside from those two issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pefect for ps3!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv because i tried playing a ps3 on a 65” 4k and it looked terrible. Figured this tv would be perfect as most ps3 games only support 720p anyway. Even though the resolution pixel wise of tv is 720p it does support 1080p input somehow. Other than that games look amazing on here 32” is the perfect size for the ps3 generation. Played games like mgs4, gta5 and god of war 3 on it recently. Also supports hdr if you want use as bedroom tv for your ps4 while your ps5 is on your main tv in living room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Juan, we're glad you are enjoying your new TV! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Sony and Google, awesome! Can't go wrong.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be the only Google TV in 32", no matter, Sony is always my first choice. Have had it for 8 months, great TV. Doesn't have the highest resolutions available but at 32" don't think that's significant. The Sony quality, control functions, and the Google TV features are worth a little more in price, easily. Actually just bought a 2nd one today for a different room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SteveW, Fantastic! We're truly delighted to know that your KD32W830K has met your expectations over the past 8 months, and we appreciate your loyalty in choosing Sony once again for your second purchase. We agree that the resolution is less significant at 32 inches, and we're glad you find the control functions and features worth the price. Your feedback is invaluable, and we hope you continue to enjoy your new TV in the different room! Thank you for trusting Sony! - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Another Excellent Sony Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp, perfect picture. All functions work fine. Easy set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BestBuyFan, Awesome! We're thrilled to hear you like the sharp and perfect picture quality, ease of setup, and overall performance of the Sony W830K. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Pretty Good Utility TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty Good TV for what it is. It Lightweight and easy to hang. I wish it was a higher resolution though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnP,

      Fantastic! We are truly happy to know your satisfaction with the lightweight and easy to wall mount design of the KD32W830K. We greatly appreciate your feedback with the picture resolution. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 2 out of 5 stars

    Nice tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for a small kitchen or bar. The picture is good and the sound is good enough

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average overall but has some issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it open box in excellent condition was missing one screw each to screw on the legs! Sometimes selecting what to watch freezes scrolling and will take me back to the home screen glitchy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just ok. Wanted something portable for a rolling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit more expensive than the quality demands. Remote sucks

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BillS, We appreciate your feedback. Our W830K has our X-Reality PRO which upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. It also supports Google TV with Google Assistant that organizes your content all in one place. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Vincent Sony_US

  • Rated 4 out of 5 stars

    Sony Bravia 32”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are moments while I’m watching the picture gets blurry. Other than that it’s ok.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi lhynne,

      Thank you for the review! Picture quality will depend in the source that you're playing. Double check your source or try a different source to isolate the issue. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 1 out of 5 stars

    Awful build quality for what Sony charges.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Sony TV at a Best Buy store and when I unpacked it, I noticed a huge dent on the back of the TV where it was made of cheap aluminum instead of a durable plastic shell as well as the bezel being slightly popped off the unit. I tested the TV to see if it works and the screen had dark dim spots along the edges. Thankfully I was able to return it and get my money back. This is absolutely pathetic that a company once known for their prestige quality would build their products with the lowest quality materials and charge a premium price for it.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jesse,

      We sincerely apologize for the inconvenience you experienced with your Sony W830K. While we're glad to hear that you were able to return the TV and receive a refund, please know that this is not the level of service we strive to offer our customers.

      Thank you for your understanding, and we hope you will keep Sony in mind for your future purchases!

      Sincerely,
      Maria Sony_US