Customers are pleased with the picture quality, describing it as spectacular, bright, and clear. They also appreciate the easy setup process, with many mentioning that it was a breeze to set up, even for those who are not tech-savvy. The size of the TV is considered perfect for various placements, such as bedrooms and kitchens. Additionally, customers express satisfaction with the Google TV platform, praising its user-friendly interface and wide selection of apps.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 336 reviews
Pros mentioned:
Easy setup, Picture quality
Rated 5 out of 5 stars
Small but mighty
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this for my bathroom and it is so light yet so well made. The color is vibrant and the sound is really good (I have sound bars with all of my other Sony TVs). The on screen options are easy to understand (especially compared to Samsung) so I'm glad I went with another Sony.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi 1texast, That's awesome! We are glad that you like your new Sony BRAVIA 4K smart Google TV. Our W830K has our X-Reality PRO which upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. It also has Google TV with Google Assistant organizes your content all in one place. Thank you for your purchase. Enjoy! Vincent
Pros mentioned:
Size
Rated 5 out of 5 stars
Sharp. clear images at a great price
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am SO happy with this TV! It's the perfect size for my bedroom, fits on a shelf so I didn't have to wallmount, and the images are crystal clear with stunning colors and resolution. I love that I can watch Mets games on it via my iPad and mlb app, which I can cast onto the smartTv feature and watch on the big screen. The price was excellent, service at the store by Patrick was outstanding, and I'm totally in love with my new Sony TV.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hello umpireplb, That's nice to hear! We are truly happy that you found the perfect TV for your bedroom. We're glad that you love the picture quality and enjoying the content you love the most with our Sony - 32" Class W830K HD LED Google TV. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Thank you very much for your purchase and for choosing Sony! - Marco
Pros mentioned:
Google tv
Rated 5 out of 5 stars
Sony and Google, awesome! Can't go wrong.
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Seems to be the only Google TV in 32", no matter, Sony is always my first choice. Have had it for 8 months, great TV. Doesn't have the highest resolutions available but at 32" don't think that's significant. The Sony quality, control functions, and the Google TV features are worth a little more in price, easily. Actually just bought a 2nd one today for a different room.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi SteveW, Fantastic! We're truly delighted to know that your KD32W830K has met your expectations over the past 8 months, and we appreciate your loyalty in choosing Sony once again for your second purchase. We agree that the resolution is less significant at 32 inches, and we're glad you find the control functions and features worth the price. Your feedback is invaluable, and we hope you continue to enjoy your new TV in the different room! Thank you for trusting Sony! - Romeo
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Sony bravia
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Outstanding picture, easy to set up. Great price. Very nice
I would recommend this to a friend
Brand response from SonyListens
Posted .
Thanks for the wonderful feedback, RobertB! We're glad that you are happy with your Sony TV. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Thank you very much for your purchase and for choosing Sony! - Craig
Rated 5 out of 5 stars
This is Sony is the 32" TV to Buy!!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We are so pleased with this tv which we have had for about 3 weeks. We swear by LG and Samsung in this household, but this replacement tv has outperformed our expectations (I have to admit the LG 32" we are replacing was 20 years old--not to shabby). I read all the comments when searching Best Buy online for a replacement tv and really appreciated the comments on this Sony. Sooooo, my recommendation? This Sony is the 32" to buy!! Beautiful picture, great sound, a smart tv with all the apps, no glare, good line of sight no matter where you are in the room, and the tv frame is smaller providing a much larger picture screen.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Looking4Quality, You've made an amazing choice! Good to know that the W830K has exceeded your expectations. Your recommendation highlights some of the key features we strive to deliver: a beautiful picture, great sound, smart TV capabilities with all the apps, no glare, and a good line of sight from anywhere in the room. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Pefect for ps3!
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this tv because i tried playing a ps3 on a 65” 4k and it looked terrible. Figured this tv would be perfect as most ps3 games only support 720p anyway. Even though the resolution pixel wise of tv is 720p it does support 1080p input somehow. Other than that games look amazing on here 32” is the perfect size for the ps3 generation. Played games like mgs4, gta5 and god of war 3 on it recently. Also supports hdr if you want use as bedroom tv for your ps4 while your ps5 is on your main tv in living room.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Juan, we're glad you are enjoying your new TV! Thanks for choosing Sony! ~Earl
Rated 5 out of 5 stars
Another Excellent Sony Product
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sharp, perfect picture. All functions work fine. Easy set up.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi BestBuyFan, Awesome! We're thrilled to hear you like the sharp and perfect picture quality, ease of setup, and overall performance of the Sony W830K. Thanks for choosing Sony! -Sam
Rated 4 out of 5 stars
Pricey
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works well. Two issues. Takes forever to tune when changing channels or inputs. Also, stand is way too low. I had to buy an aftermarket stand. I have two other Bravia TV's and this one seems to stack up aside from those two issues.
I would recommend this to a friend
Rated 1 out of 5 stars
Awful build quality for what Sony charges.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this Sony TV at a Best Buy store and when I unpacked it, I noticed a huge dent on the back of the TV where it was made of cheap aluminum instead of a durable plastic shell as well as the bezel being slightly popped off the unit.
I tested the TV to see if it works and the screen had dark dim spots along the edges.
Thankfully I was able to return it and get my money back.
This is absolutely pathetic that a company once known for their prestige quality would build their products with the lowest quality materials and charge a premium price for it.
No, I would not recommend this to a friend
Brand response from SonyListens
Posted .
Hi Jesse,
We sincerely apologize for the inconvenience you experienced with your Sony W830K. While we're glad to hear that you were able to return the TV and receive a refund, please know that this is not the level of service we strive to offer our customers.
Thank you for your understanding, and we hope you will keep Sony in mind for your future purchases!
Sincerely, Maria
Rated 5 out of 5 stars
Pretty Good Utility TV
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pretty Good TV for what it is. It Lightweight and easy to hang. I wish it was a higher resolution though.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi JohnP,
Fantastic! We are truly happy to know your satisfaction with the lightweight and easy to wall mount design of the KD32W830K. We greatly appreciate your feedback with the picture resolution. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise.
Thank you very much for the perfect star review and for choosing Sony!
- Romeo
Rated 4 out of 5 stars
Just ok. Wanted something portable for a rolling
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A bit more expensive than the quality demands. Remote sucks
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi BillS, We appreciate your feedback. Our W830K has our X-Reality PRO which upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. It also supports Google TV with Google Assistant that organizes your content all in one place. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Vincent
Rated 4 out of 5 stars
Sony Bravia 32”
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
There are moments while I’m watching the picture gets blurry. Other than that it’s ok.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi lhynne,
Thank you for the review! Picture quality will depend in the source that you're playing. Double check your source or try a different source to isolate the issue. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Thank you for choosing Sony!
Regards, David
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Cant Beat A Bravia
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Picked this up yesterday at an area Best Buy. Only two stores even had it. Sold out everywhere else or they just didn’t have them in stock. Relatively new and not much info out on it yet. One or two reviews online and Sony has an official spec page and feature set description. Either way, got it home and was excited to get it set p and see what this tv had to offer. Had a 32” 2014 Bravia I got at Bestbuy before this one. Believe it was the kdl32r400 model. All i can say is this newer model blows it out of the water in terms of features and overall image quality. There are so many settings to tweak the picture in this tv. Reality creation, contrast enhancers, image enhancers and so many more. Found the default dynamic mode to be way over sharpened and lowered it quite a bit. The sharpness being so high in default Dynamic mode left way to much artifcating and gave the image a very grainy rough look.Lowering it to around 25 to 30 made the image so much cleaner and better looking. Factory settings for Dynamic or Vivid are usually way to high anyway and just hurt the image. Movies look great especially bluray. Games on my console look awesome as well. The Motionflow 240 eliminates any motion blur in games or films which is nice. The blacks on this set look great and the color just pops. Very much like a high end larger Bravia in terms of image quality. So many other settings to tweak and customize as well as seven initial picture presets to choose from. Sound is good as well Overall i love this tv and it is a worthy entry to the Bravia lineup. Everything about this 32 inch set exudes quality and makes the steep price more acceptable. You get what you pay for and Sony tvs are usually top tier. Sony has once again delivered a quality tv and thismis their first 32 inch model I believe since 2016 or 2017. So it’s nice to have an option like this again. Great tv and you will not be disappointed.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Fantastic! Thank you for taking the time to write such an in-depth review of your experience with the KD32W830K, Joker! We are extremely pleased it suits your needs. Your assessment is spot on, the KD32W830K was designed with people like you in mind. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise.
Thank you so much for recommending our KD32W830K and for trusting Sony!
- Romeo
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
A TV with a lot of choices, and a great picture.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this Sony TV because I have always had good experiences with Sony in the past. This particular model is a Google "smart" TV, but you do not have to activate it if you do not want the service. I was quite happy about this since I already have streaming services, a regular TV antenna, and two DVD players attached to the TV. If you have enough input sources, you really do not need Google TV.
I was surprised by the picture when I first turned it on; it was not good at all! That was the Sony factory settings however. Since I had already spent the time setting the TV up with all my equipment, I thought I would take the time to go thru all the the factory settings, and see what picture I could get if I worked on them. Long story short, the TV is capable of producing an excellent picture, but not with the factory settings it comes with. If you take the time to change the factory settings, one by one to suit them to your own taste, you will be able to get a picture you will be more than happy with.
In short the TV is a smart TV, but if you don't need that type of service, you do not have to activiate it. This TV has numerous input options, which will allow you to connect any type of equipment you want to, to get the programing you want in the format you want it.
If you want a TV which can supply a superior picture, this model can certainly work for you, provided you are willing to put in the time to change the factory settings it comes with, which are dismal.
I would definitely recommend the TV for its great picture, after you make the necessary adjustments.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Good day StanD! Thank you very much for the wonderful review! This brings us joy knowing that you are very much pleased with how great the picture quality and overall features of your new Sony 32" Class W830K HD LED Google TV. Take advantage of the TV's settings and customize it to your viewing preferences. The Sony W830K has our X-Reality PRO which upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. It also has Google TV with Google Assistant that organizes your content all in one place. We appreciate you giving us a 5 Star Review and thank you for choosing Sony! - Marco
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Our review
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The television met our needs. The picture is sharp and vivid. The price was great. We've used Sony televisions for many years and have never been disappointed.
I would recommend this to a friend
Brand response from SonyListens
Posted .
You made the right choice, MelanieP! We're glad that you are satisfied with your new Sony TV. Enjoy and thanks for choosing Sony. -Craig
Pros mentioned:
Picture quality, Size
Rated 5 out of 5 stars
Fantastic Value
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We had an older version of this product that gave up the ghost after many years of good service, and I’m pleased to report that we enjoy the new one even more.
The picture quality is even better, very clear. The new one is also much lighter than the old, which is great because we have it wall mounted. It’s the perfect size to have a great movie experience without overpowering our whole living room. Very much recommended!
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Kathy, We're glad you are happy with your TV. Enjoy and thanks for choosing Sony! -Craig
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Beautiful Picture, but a bit flaky with internet
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Picture is beautiful. However, TV is slow to start on Roku controller, and sometimes reports losing internet connection, even though a check of the connection shows that it did not. Still a good device, just a bit of a problem with internet connection. Once we have it on a network, it is fine and behaves well. Not sure if the Roku is an issue or the TV. This only started to happen when we increased our internet speed from 75 to 300 Mbps, and got a new router, so this may be just a problem with us and not the TV.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi PittsburghShopper, Thank you for sharing your experience with us. We're delighted to hear that you're enjoying the stunning picture quality of your Sony BRAVIA W830K. We also want to apologize for the inconvenience you've been experiencing with your internet connection. To help you resolve the issue of slow startup with the Roku controller and intermittent internet connectivity, please follow these steps: 1. Restart the TV. Perform a soft reset by pointing the remote control at the illumination LED or status LED and pressing and holding the POWER button for at least 5 seconds or until a Power off message appears. The TV should restart automatically. Wait for approximately one minute, and the TV will turn back on. If it does not restart, press the POWER button on the remote control to turn on the TV. 2. Power Reset. Turn off the TV and unplug the power cord from the electrical outlet. Let the TV remain without power for 2 minutes, then plug the power cord back into the electrical outlet and turn on the TV. 3. Check Wi-Fi Signal Strength. Ensure that the Wi-Fi signal strength is strong. If the signal strength is weak, try placing the router closer to the TV or ensuring there are no obstructions between the router and the TV. 4. Interference from Other Devices. Make sure there are no devices like microwave ovens, cordless phones, or other wireless devices that could be causing interference. If possible, power off these devices when not in use or keep them away from the TV. 5. Router Frequency Band. If your router supports dual-band frequencies (2.4GHz, 5GHz, or 6GHz), try using the 5GHz or 6GHz frequency bands for a more stable connection. 6.Power Cycle the Router. Disconnect power from the modem/router for about 60 seconds, then reconnect power and make sure it's turned on. Wait until the modem/router has time to connect to the internet. For more detailed troubleshooting steps, you can refer to this article: https://www.sony.com/electronics/support/articles/00184183?utm_source If the problem persists after trying these steps, we recommend reaching out to our product support team via phone call at 239-245-6354 or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US Hours of Operation: Monday - Friday 9:00 am - 9:00 pm ET Saturday - Sunday 10:00 am - 8:00 pm ET Thank you for your patience, and we look forward to resolving this issue promptly! Sincerely, Maria
Pros mentioned:
Picture quality, Size
Rated 4 out of 5 stars
Great bedroom television
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this for my bedroom to hook up to Roku so I could get rid of a cable box. It’s a good size for that room, has a great Sony picture, great volume and sound. My only issue is that I wasn’t aware that it was a Google TV and would require that I set up a Google account and email. I wind up bypassing that anyway to use the Roku programming.
I would recommend this to a friend
Pros mentioned:
Picture quality, Size
Rated 5 out of 5 stars
Kitchen TV
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Clear sound but better with soundbar but the picture quality is spectacular. The size is perfect for my kitchen and add is a great addition to the space. I like to watch TV while cooking or preparing meals, so this is an AMAZING product to do so. The small soundbar I have with it is a perfect combination.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Debo, Thank you for the positive feedback! Good to hear you like the clear sound, spectacular picture quality, and it perfectly fits in your kitchen. Thanks for choosing Sony! -Sam
Pros mentioned:
Easy setup, Size
Rated 5 out of 5 stars
Sony TVs are the best
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great small room TV, not too large, but big enough to be seen easily. Connects and sets up easily. Love it!
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Kimodo, Great! We're thrilled to hear that you find it to be a great TV for small rooms. It's wonderful to know that the size is just right for easy viewing and that the setup and connectivity were hassle-free for you. Thanks for choosing Sony! -Sam