Questions & Answers
- Model:
- XR55A80L
- |
- SKU:
- 6543909
Q: QuestionDoes it have a glass screen
Asked by Anonymous.
- A:Answer Hi, Great question. If you are pertaining to the exterior screen, the A80L doesn't have a glass screen. The A80L TV line uses the best screen material to provide the ultimate picture quality. For the A80L, it has a semi-gloss screen finish to help control room brightness and allow the A80L to perform at a high level of accuracy. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Hope this helps. Regards, Erin
Answered by SonyListens

Q: QuestionWhat’s manufactures warranty
Asked by Anonymous.
- A:Answer It’s on Best Buy’s site, click “show full specs or specifications” but to be nice…1yr parts & labor
Answered by Sdf1mkt
Q: QuestionDoes this tv support dual-tuner, or is it multi-channel compatible? I need to watch two channels at once like split screen.
Asked by KPeat.
- A:Answer I don’t know yet. But SONY support for DUAL PICTURE IN PICTURE?
Answered by Anonymous
Q: QuestionYou did not answer about the use of this tv in a bright room. Will that ruin the clarity of the picture. ??
Asked by Dottie.
- A:Answer Yes. It doesn’t have to be completely dark but if there is a lamp or window behind you it will show. I’d recommend watching some reviews on YouTube and decide for yourself. Personally it’s not been a huge deal to me and I have a 10 foot wide floor to ceiling picture window to the right of the tv. But that window faces north so no direct sunlight.
Answered by Sdf1mkt
Q: QuestionHow is this in a bright room? I know older models of older weren’t great in a bright room but I’ve heard newer ones are better.
Asked by Dan.
- A:Answer Its good. It has a built in light sensor.
Answered by Anonymous
Q: QuestionAre the legs that are attached to the TV, able to be slightly raised, to accommodate a sound bar? The TV was just delivered 12/14/23.
Asked by Carole.
- A:Answer Yes and no. Depends on the length of the sound bar. I raised mine (2 screws on the legs before installing but the A5000 is still a bit too long.
Answered by Sdf1mkt
Q: Questionif i buy a new tv will you take away the old tv?
Asked by tom.
- A:Answer I believe they will but for a fee. Put in cart and pretend to buy and I believe it will give you the option to select it. Could be wrong.
Answered by Sdf1mkt
Q: QuestionWeight of tv
Asked by Tom.
- A:Answer Hi Tom, Thank you for your inquiry! Here are the weights of the TV. Weights (Approx.) Weight of TV without Stand 17.9 kg / 39.5 lb Weight of Package Carton(Gross) 25 kg / 55.1lb. TV with Stand (Standard position) 19.5 kg / 43 lb TV with Stand (Narrow position) 19.5 kg / 43 lb TV with Stand (Soundbar position) 19.5 kg / 43 lb See every single detail, even in dazzling light or deep shadow. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! Regards, Carl
Answered by SonyListens

Q: QuestionHi Recently bought this TV on December 7, 2023. The issue we are having is the TV keeps shutting off. We have connected Sony support many time since owning it and so far it is not fixed, We are frustrated because this is very annoying
Asked by Wilma.
- A:Answer Hi Wilma, We are sorry to hear that you are experiencing issues with your Sony TV. We'd love to troubleshoot the issue and make this a better experience for you. In the meantime, please try changing these settings and see if the issue still occurs. 1. The screen may have been turned off due to [Sleep timer] settings. 2. Check the [Duration] setting of [Timer]. 3. If the time set in [Turn off TV after] elapses, the power turns off automatically. To check the settings, press the (Quick Settings) button on the remote control and select the following in order. [Settings] — [System] — [Power & Energy] — [Energy saver] — [Turn off TV after] May we contact you to help? If so, please email the below information to [email protected] Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Username: Telephone Number: Model Number: Issue: Regards, Carl
Answered by SonyListens

Q: QuestionDoes this television have a YouTube TV app for streaming the YouTube TV service?
Asked by IncontinentiaB.
- A:Answer Yes it streams YouTube perfectly.
Answered by Hardball
Q: QuestionWhat is the shipping box height and width?
Asked by Anonymous.
- A:Answer Hi there, Thank you so much for your inquiry! The Dimension of the packaging is 1342 x 842 x 176 mm / 52 7/8 x 33 1/4 x 7 inch and the Weight of Package Carton(Gross) 25 kg / 55.1lb. This OLED TV, powered by Cognitive Processor XR, maximizes picture quality for incredible realism. The A80L is designed with less noise, less blur, and more clarity in every picture! I hope this helps! Regards, Carl
Answered by SonyListens

Q: QuestionCan I plug in a DVD player?
Asked by Commuter.
- A:Answer It has HDMI ports and bluetooth
Answered by Hardball
Q: QuestionDoes this tv come with ATSC 3.0 tuner for Nextgen tv?
Asked by Maynard.
- A:Answer Hi Maynard, Good news! The A80L supports ATSC 3.0 tuner for Nextgen TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Hope this helps. Erin
Answered by SonyListens

Q: QuestionIs the hdmi full bandwidth? Some of the new Samsung only go to 40gbs and not the full 48.
Asked by TheDocIsIn.
- A:Answer Yes, but there are only 2 HDMI 2.1 full bandwidth 48gbs (HDMI 3 and 4). HDMI 1 and 2 are 2.0 at 40gbs. If you want all 4 of the HDMI ports to have 2.1 48gbs, I would go with a LG tv
Answered by Awoods
Q: QuestionDoes the remote control work with a fios box
Asked by Anonymous.
- A:Answer I guess
Answered by AndrewT
Q: QuestionWhat is the sound system. I am hard of hearing for voices.
Asked by Dottie.
- A:Answer The sound is very good, but we also added a Sonos sound system which is amazing. You can also add closed captioning on the TV to read along with the sound, which my wife and I find helpful during scenes where the actors are talking in whispers, sometimes with an accent, and we don’t want to jack up the sound to get blasted out of the room with the next scene or commercials.
Answered by JackW
Q: QuestionDoes the new tv warranty of 5 years apply to open box tv’s
Asked by Anonymous.
- A:Answer Hi there, thanks for your inquiry. The brand-new TV has 1 year manufacturer's warranty. We recommend getting in touch with your favorite retailer for more details about the warranty for open box items. Hope this helps. Erin
Answered by SonyListens

Q: QuestionThe Sony TV I have now has Chromecast built in. Does the A80L have Chromecast built in?
Asked by doug.
- A:Answer Hi doug, thanks for your inquiry. Yes, the A80L supports Chromecast built-in. The A80L OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Regards. Erin
Answered by SonyListens

Q: Questionwhat mounting bracket should be used to mount this tv to a sheetrock wall? Thanks
Asked by steve.
- A:Answer Standard mount for 55” TV. Though I was told by some Best Buy salespeople that I would need to replace an old fixed-position wall mount used originally for a 10-year old 50” Samsung TV, the old mount worked perfectly well.
Answered by Isleva
Q: QuestionIs the Bravia XR A80 OLED 4K UHD the best tv to understand dialogue/ conversation without a soundbar?
Asked by Jack.
- A:Answer Absolutely
Answered by MarthaG
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