“Bought this tv last week. I have issues streaming movies from Disney plus and Amazon prime video. I have updated system and app. Still seeing this issue. Anyone faced this issue and resolved? Any hint/help would be appreciated..”
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I bought this tv to replace a Samsung. I haven't had any issues with it, especially not this one.
Sorry, there was a problem. Please try again later.Hi Yokee, Thank you for bringing this to our attention. We're sorry to hear the issues that you are experiencing with the TV. Allow us to help troubleshoot the issue. May we know if these are apps from the TV or an external device? Could you provide us more information on what's going on or issues with these apps? For the meantime, you may find this link helpful to troubleshoot app-related issues: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x80j/articles/00155548 May we contact you to help? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Name: Best Buy Username: Telephone Number: Model Number: Issue: We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony! - Kris
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