A:AnswerHi Paulie,
We highly recommend using the supplied remote when using the AV receiver functions. The full operation of third party remote is not guaranteed to work.
Happy shopping & thanks for your interest in Sony!
Regards,
David
A:AnswerIt doesn't matter whether you connect it to the Surround Back R or L, you're missing a surround channel. Why would you omit a surround channel, when you can configure it as a 5.1 and have true surround? Provided that you do have at least 5 speakers and a sub-woofer? This receiver can be configured many ways when you do the speaker placement setup.
I hope this helps.
A:AnswerI have a STRDH790 and it started doing the same thing. I go through the entire setup process including using the microphone to calibrate. Works a couple of days then goes back to menu coming up each time.
I'm puzzled, I may try new HDMI cable.
A:AnswerHi, Thud!
You can only set up 5,1,5.1.2 or 5.0.2 to this AV receiver. See page 44 for more details.
https://www.sony.com/electronics/support/res/manuals/4726/890436b47fd2ffcc4003f34dc5f2592c/47269051M.pdf
Happy to help,
David
A:AnswerHi Chris,
You can only hook up two different speaker system (indoor or outdoor) using zone 2. This AV Receiver doesn't support zoning function.
Regards,
David
A:AnswerHi MyMO,
We're sorry to hear that you're having issues with this unit. Let's try to isolate the issue by following some troubleshooting steps included on this link:
https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh790/articles/00032091
Regards,
Zac
Sony Social Support
A:AnswerARC stands for "Audio Return Channel," You send video to the TV with an HDMI cable, and that same HDMI cable sends audio from the TV back down the same cable.
A:AnswerHello Manny, no, this model is designed to be used inside the US and it requires 120V AC. For reference, please visit the helpful links below:
https://www.sony.com/electronics/support/articles/00024429
https://docs.sony.com/release//Manual_4726905121.pdf, see page 55.
Regards, _Bob
A:AnswerHi Joe,
Thank you for the interest! We recommend connecting wired speakers with a nominal impedance of 6 ohms to 16 ohms. We also recommend using speaker wires that are anywhere between 12 to 16 gauge. These are most commonly used for connecting speakers to an amplifier or an AV receiver
Regards,
David
A:AnswerHello Kleigh,
We do apologize for the inconvenience. The following are general troubleshooting steps that address most of the issues that can occur with an infrared (IR) remote control. More details on the link below.
https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh790/articles/00006827
Regards,
David
A:AnswerHi Papaw,
Your television is already capable of playing Netflix and other streaming applications but if want cinema-like audio. We recommend using an AV receiver with wired speakers.
Regards,
David
A:AnswerYou should look up the kind of speakers you will need online.
Different speakers have different individuals power draws and characteristics.
If you ask someone in bestbuy they will say anything in the store.(obviously)
