“I was easily able to install this to my DVR. With a strong signal. However, even tho my router is located very close to the Dvr it frequently disconnects and i have to manually reconnect. I have rebooted both the router and dvr but the issue remains”
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Hello Yadenn, We are sorry to learn you are experiencing issues with your product. There are many variables as to why your system may be malfunctioning. Based on the information you provided we suggest you contact our support team who can help you troubleshoot the unit, optimize settings, and offer solutions for your particular application. Please also note that Swann offers a one-year warranty provided a copy of your receipt or up to 36 months with valid registration on a Secure + Plan. You can reach our support team by clicking on the link below, then click on the blue box on the bottom right-hand corner to chat with a technical support agent or contact us over the phone. https://support.swann.com/s/ For real-time support, check the number below. 1. USA & Canada: 1800 627 2799 2. Australia: 1800 788 210 3. United Kingdom: 0808 168 9031 Your feedback is important to us. LV-Swann Team
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