A:AnswerHi. This is Janet from TracFone Wireless. We're sorry for the inconvenience that this has caused you. Let us help you with your phone. Kindly chat with us at http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
A:AnswerIf you have internet already, it would cost you nothing to go to the TracFone website and set up a user account. Log in to your account whenever you need to check your balance. Doing it the other way (dialing a code on your phone to check your balance) money is deducted from your phone minutes balance every time you use that function.
A:AnswerUnfortunately no here are the ways I was told you could find out:
• Text BALANCE to 611611
• Log into My Account
• Visit tracfone.com/balanceinquiry
A:AnswerHi. This is Katrina from TracFone Wireless. Yes. You can transfer her phone number over to this phone so long as it is still active. Thank you!
A:AnswerHi. This is Katrina from TracFone Wireless. Yes. You can transfer your phone number to this phone so long as it is still active. To transfer your phone number to a new device, you can text the word TRANSFER to short code 611611. Should you need further assistance, copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you!
A:AnswerHi. This is April from TracFone Wireless. This model device meets the government’s requirements for exposure to radio waves. The highest SAR value for use at the ear is 0.69W/kg(1g) and when worn on the body is 1.17W/kg(1g) at 10mm. Thank you.
A:AnswerHi. This is Katrina from TracFone Wireless. We have a user manual available on our website where you can read or save the file. Should you need further assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day!
A:AnswerI too, am looking for a basic flip phone that does not have internet. I don’t want a phone that can have internet enabled or not, my son is on probation for a computer related charge and can only have a phone that has no internet access.
I’m sure there are plenty of others in the same situation, and plenty of family’s with pre teens who would like their child to have access to call or text, but don’t want them to have internet access. So please have a Tracfone available to us with basic talk snd text only!
A:AnswerHi. This is Wendy from TracFone Wireless. You can text the keyword "BALANCE" to 611611. You'll determine how many minutes, texts and data left. You can also download the TracFone My Account App from Google Play Store. Thank you for your inquiry.
A:AnswerHi. This is Katrina from TracFone Wireless. Are you trying to bring the phone to another service provider? If so, please be advised that our branded phones are not carrier unlocked. It can only be activated on our service. But if you mean to say what tower the phone uses, the answer is this phone will work on the Verizon towers. Thank you!
A:AnswerHi. This is Katrina from TracFone Wireless. To add new contacts to your phone, you have to Open the “Contacts” menu > Select “Options.” Inside “Contacts”, you will see the word “Options” > Then, select “New contact.” This option is automatically highlighted > Enter the name of the contact > Enter the new phone number > Save your new contact. Should you need further assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day!
A:AnswerWhen you activate your new tracfone, you will be given a new phone number unless you choose the option of porting your old phone number over.
However, your old phone number must be currently an active account because tracfone will contact your old phone carrier to port your old phone number over to tracfone.
