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Hi. This is Katrina from TracFone Wireless. To add new contacts to your phone, you have to Open the “Contacts” menu > Select “Options.” Inside “Contacts”, you will see the word “Options” > Then, select “New contact.” This option is automatically highlighted > Enter the name of the contact > Enter the new phone number > Save your new contact. Should you need further assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. You may also text HELP to 611611. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Have a great day!
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