“After only 6 weeks the phone won’t charge at all. Is there a quick fix, or is the phone already broken?”
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Hi. This is Janet from TracFone Wireless. We're sorry for the inconvenience that this has caused you. Let us help you with your phone. Kindly chat with us at http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.
Sorry, there was a problem. Please try again later.1st. try another charger. It may be your charger has gone bad. 2nd it may be the battery. Most likely you will need to contact Tracfone customer service for a replacement. 3rd. The phone may be issue. Most Tracfone generally have a 1 Year warranty. You will need to contact Tracfone customer service and arrange for an RMA/Replacement.
Sorry, there was a problem. Please try again later.