Tracfone was "acquired" by Verizon; my phone was blocked by the New Guys; they say that my 4g phone is no good that i need a 5g phone.
So, why are you still selling phones that won't work now? No service for a month; just who is responsible? null

Question

Tracfone was "acquired" by Verizon; my phone was blocked by the New Guys; they say that my 4g phone is no good that i need a 5g phone.
So, why are you still selling phones that won't work now? No service for a month; just who is responsible? null

TracFone Wireless · Accepted Answer

Hi. This is Arianne from TracFone Wireless. We sincerely apologize for any inconvenience we may have caused you. We'd like to take a closer look on this issue and ensure that there is a resolution for you. Kindly copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the keyword HELP to 611611. Thank you.

Answered by TracFone Wireless 3 years ago

“Tracfone was "acquired" by Verizon; my phone was blocked by the New Guys; they say that my 4g phone is no good that i need a 5g phone. So, why are you still selling phones that won't work now? No service for a month; just who is responsible?”

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