Customers commend the Samsung Galaxy A11 Prepaid for its ease of use, excellent camera quality, and long battery life. Many appreciate the large screen size and ample storage, finding it a good value for the price. Positive feedback also highlights the phone's overall performance and features. There were no negative customer comments reported.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 231 reviews
Rated 5 out of 5 stars
Great phone, great price
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome phone for the price, fast startup and easy setup.
I would recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Ramel from TracFone Wireless. Thank you for your rating and feedback. We truly appreciate it. Have a great day.
Rated 4 out of 5 stars
NEW A11 Samsung vs OLD J7 Samsung
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I remained using a Samsung Android because the newer model I bought was close to the previous cell phone I had. Thus model A11 has more storage than my other phone. I am fine with the pre-paid TracFone no contract plan. I am still trying to figure out how to use my new phone. The previous phone J7 was much easier for me; I'm not very tech savvy. I still need to link it to my SUV so I can accept/make calls when necessary while on the road.
One thing I don't like is that both the volume control and power on/off button are on the same side, and sometimes I accidentally shut my phone off.
I would recommend this to a friend
Pros mentioned:
Camera quality, Ease of use
Rated 5 out of 5 stars
htbiddie
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far it has been a real good phone. I needed the upgrade for more storage. It is fast on most of the things I do on a phone. Another thing I like, is that it isn't real complicated to use. Very good cameras.
I would recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Frank from TracFone Wireless. Thank you for participating in giving us a review. We appreciate the rating. If you require any assistance, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
Pros mentioned:
Battery life, Camera quality, Screen size
Rated 5 out of 5 stars
Great phone for the price
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great phone for the price. Large bright easy to see touch screen. Takes crisp clear photos (triple lens camera) and videos. Works great for social media, watching videos and some games. Battery charges quickly and charge lasts a couple days. This phone is bigger than some, so it doesn't easily fit in some pockets to carry.
I would recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Katrina from TracFone Wireless. We're delighted to hear that. Thanks for your feedback.
Rated 5 out of 5 stars
Great phone for the model
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This phone was an older model but it still has a lot of kick. I look at it like this. With the "updates" phone upgrades come in all the time. Typically when you can afford them. This phone has been going for a while and works fine. So I'm happy.
I would recommend this to a friend
Pros mentioned:
Screen size
Rated 4 out of 5 stars
Ok phone for the price
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Decent phone. I upgraded to the Galaxy A11 from my Moto e6. I like having a bigger screen to watch videos on. The performance is ok. The phone does lag and stutter. The phone is good for watching videos, browsing the web, calling and texting, and some light gaming but I wouldn't do anything more than that on this phone. The phone is good for the price. I mean you get what you pay for. If you're looking for a phone that can handle a a little more I would recommend the OnePlus Nord n100.
I would recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Ramel from Straight Talk Wireless. Thank you for your rating. Feedback from our customers is important to us. As per our interest to serve you better, we are continuously working on improving and expanding our procedures, products and overall service. Should you need assistance, please do not hesitate to let us know. We will be happy to assist you.
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Tracfone
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased this phone for my family member with special needs. The design is streamlined and allows for ease of use. And it's a great value for someone who just needs basic phone, text and Internet service.
I would recommend this to a friend
Pros mentioned:
Battery life, Camera quality
Rated 5 out of 5 stars
good phone for price
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
i had finally dropped and cracked my 2yr old phone so had to upgrade. this phone was basically double the memory, batt life and camera. i didn't even need an SD card anymore.
I would recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Wendy from TracFone Wireless. We appreciate the feedback and rating. Thank you for still choosing us as your service provider. Have a beautiful day!
Pros mentioned:
Battery life
Rated 4 out of 5 stars
Big screen, decent phone for the price.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This phone solves problems with my old "dumb phone" due to network upgrades and such, like broken MMS capability. I have been avoiding smart phones because I am older and have nice large screens on my computer and didn't need one. But over time there are more and more things you can't do without one. So far so good, but figuring out the notifications is a pain. There ares some tones that don't seem to have an associated notification. Maybe I'll find something I missed as time goes on. Battery life seems good, sound quality on phone calls is good. It was bigger than I expected which makes it harder to carry as it won't fit my pocket. A decent phone for the price and only $5 per month more expensive that my old Net10 service. Wi-Fi is allowing me to avoid using up my limited plan data.
I would recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Arianne from TracFone Wireless. We're happy to hear that. Thanks for your feedback. Have a great day!
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Good phone
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was a good and durable phone, easy to use and not too glitchy
I would recommend this to a friend
Pros mentioned:
Camera quality, Screen size
Rated 5 out of 5 stars
Tracfone Samsung Galaxy A11 Smart Phone (Prepaid)
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great phone for the price. We needed to replace our sons smartphone and this seemed to fit the bill. I couldn't be happier with the performance to this phone. Screen size is about the same as my S10+ and the display is sharp and colors are excellent.
I would recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Katrina from TracFone Wireless. Thank you for your purchase and for using our service. It is our pleasure to service your son's cellular needs. We look forward to keep doing business with you and your family for more years to come. Have a nice day!
Pros mentioned:
Battery life, Ease of use
Rated 5 out of 5 stars
My 'NEW' replacement phone
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far, I like the Samsung A11 'better' than the Nokia 2.3 that it replaced ... Seems to have a longer battery life ... AND ... even though both the phones have/had the 'Android OS', the A11 seems friendlier ...................................................
I would recommend this to a friend
Rated 4 out of 5 stars
Good product but hard to activate online
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is actually a pretty good phone. Great features, not that app heavy. Only bad thing about it is the google monopoly on the app service and it's hard to get a signal to activate the phone
I would recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Katherine from TracFone Wireless. Thank you so much for giving us 4- stars rating. We highly appreciated it. Also, we're sorry if you are having a little bit trouble getting signal to activate the phone. Please allow us to help you with this. You can chat with us at https://www.tracfone.com/support/contact-us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Trac phone
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Surprisingly easy to use. Speed isn’t bad. Not a primary phone for u but functional for what we need. Activated and setup for us by the Mobile team
I would recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Katrina from TracFone Wireless. We're happy to know that. We are truly grateful to you for choosing us as your service provider. Should you need further assistance, please let us know.
Rated 4 out of 5 stars
Phone works well and cell service is good.
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The phone works well. It is relatively fast and functions well. Note: Not a heavy user (gaming, apps....). After purchasing one, purchased two additional ones for others. We had the phones for several months and had no issues.
Regarding Tracfone service, no issues with reception/service. Good customer service. Tracfone is good for low usage users since they have a $15/month plan (500MB, 500 test, 500 minutes).
I would recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Arianne from TracFone Wireless. Thank you so much for the feedback and rating. We truly appreciate it. Have a good day!
Rated 5 out of 5 stars
Great operating system, with 32GB memory.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had the Samsung Galaxy 7 for about 2 years. I liked it very much, but it only had 16GB memory. So I had to get a phone with more memory. Along came the Samsung Galaxy A11, with 32GB of memory. It operated, about the same as my old phone, with twice the memory and a few improvements. I am VERY happy with this Samsung Galaxy A11 phone. Great choice!
I would recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Wendy from TracFone Wireless. We're pleased to hear that you're happy with this phone. We appreciate the amazing feedback and 5-star rating. Thank you for your business and trust. Have a beautiful day!
Pros mentioned:
Battery life
Rated 5 out of 5 stars
Love it so far
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The main reason I bought this phone is the previous Samsung Tracfone had a very short battery charge life. I would have to charge every other time I left my house. It also had trouble connecting with the blue tooth in my car. I can go a week with the A11 without having to charge it and it connects right away with the blue tooth in the car. I only worry that with the coming 5G network the 4G A11 may be obsolete.
I would recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Christian from TracFone Wireless. Thank you for giving us a perfect rating. We are glad to know that you're satisfied with your purchase. Have a beautiful day!
Rated 4 out of 5 stars
Case
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a good case you're protecting my phoneven when I dropped it at high altitude. I would recommend this to all galaxy users.
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
samsung phone
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
this phone is perfect for what we need. It is very good.
I would recommend this to a friend
Rated 4 out of 5 stars
Good Phone & Affordable
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works a heck of a lot better than my prior phone and has plenty of storage and speed. Exactly what I needed for my next phone.
I would recommend this to a friend
Brand response from TracFone Wireless
Posted .
Hi. This is Arianne from TracFone Wireless. We are delighted to know that you are satisfied with your new phone. Thanks for your purchase. Have a wonderful day!