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My mother was able to transfer all of her minutes from previous phone to new Samsung Galaxy Luna i bought her as a gift. It did take a fair amount of time over the phone with Tracfone customer service though.
Sorry, there was a problem. Please try again later.Hi. Yes, we can transfer your minutes for you. For further assistance, please email us at [email protected] (include your name, cell#, and serial number). You can chat with us at http://bit.ly/18WfOoC, or you can also contact our customer care at 1-800-867-7183. We are open M-Sun from 8:00 AM to 11:45 PM EST. Thank you.
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