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Hi. This is Glen from TracFone Wireless. We're sorry for the inconvenience this may have caused. Please turn off your phone and remove the SIM card. Insert it again and check if it works. If the error persists, chat with us at http://bit.ly/2qdrKHH so we can assist you. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.
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