“My phone will not charge or turn on when plugged in, is this common with these phones?”

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• Hi. We can verify this for you. Please send an email to [email protected] in order for us to assist you with your concern.

  Answered by TracFone Wireless 2 years ago

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• I had one fail like that. Returned it to Tracfone (call them first for instructions). It took the a MONTH before I got a replacement. I would just go and buy another and move the number over to the new phone before I would return it to Tracfone.

  Answered by Octogon 9 years ago

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