“How do you TURN OFF and ON the FLASHLIGHT? The manual has NOTHING about a flashlight and mine just randomly goes on and I can't shut it off except if I turn the whole phone off. I'd like to be able to actually use it too - so HOW DO YOU TURN IT ON/OFF?”
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Hello. This is Mae from TracFone Wireless. We're sorry to hear that you were able to encounter issues with the flash feature. There's a possibility that you set the flash to blink for incoming calls and notifications. To disable this option, you may navigate your phone to Settings> Accessibility> Flash alerts. If this doesn't work, please do contact us via chat at http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thanks.
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