“I'm a new smart phone person. When I have an incoming phone call, I've tried to swipe the "Answer" icon, but it usually fails to answer. Am I doing something wrong?”

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• I am new to this too. I had the same problem for my first few calls - I couldn't answer them. Hold your finger on the answer circle and then swipe up - it usually works.

  Answered by Jodecor 8 years ago

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• Hello, Artie. We do apologize for any inconvenience this may have caused. In order to better assist you, please contact one of our customer care representatives via chat at http://bit.ly/2gQCmUz?caseId=14801760.

  Answered by TracFone Wireless 8 years ago

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