A:AnswerHi there. Thanks for reaching out to us about this! I'm sorry about that hassle with the sim card locked error. We can definitely take a look at this with you. It wouldn't necessarily need to be the same person but we'd recommend heading back into your local Best Buy and we'll definitely help you out.
You can find information about your local store at www.bestbuy.com/storelocator.
A:AnswerIf you've found an answer let me know, im trying to do the same thing for nephew. Brother set it up years ago and never remembered anything. My guess is to just bring it in to Geek Squad or a local phone dealer/repair. Im not sure who has experience with older phones or if its actually easier on old phones. I did read ones with android 4.4 or older are easier. Also, for all those programs that come up in google search, avoid them.
A:AnswerWhile we are not currently able to unlock phones at Best Buy, we may be able to assist with seeing if your phone is unlocked or not and point you in the right direction! You’ll want to stop into one of our stores and have a Best Buy Mobile Associate take a closer look at this for more assistance. You can find information about your local store at www.bestbuy.com/storelocator.
A:AnswerWe may be able to assist with seeing if your phone is unlocked or not! You’ll want to stop into one of our stores and have a Best Buy Mobile Associate take a closer look at this prior to make any decisions. You can find information about your local store at www.bestbuy.com/storelocator.
