“Just got waterpik sonic 5 for Christmas. Toothbrush works fine, the waterpik won't turn on. Yes, it is plugged in to a working outlet.”

1-2 of 2 Answers

• Same experience. Its not going to work anymore. I threw mine

  Answered by Noel 3 years ago

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• Hi Tami - We are sorry you are having this difficulty. The model does come with a two-year warranty. We would be happy to go over some troubleshooting with you and see if we can help. Please give us a call at 1-800-525-2774 or send an email to [email protected] for assistance. Thank you.

  Answered by Joan reid 3 years ago

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