A:AnswerIt is a bit tricky at first. You set up all the cooking instruction with the door open (since that's where the touch pad is located), then close the door, and touch the > button on the outside, to turn it on. The fan, light and add 30 seconds are also on the outside. It take a bit of getting use to! All the programming instructions are nicely labeled on the inside of the door. You won't need the manual to look it up!
A:AnswerHi Hathattack, we are very sorry to learn that you're having this issue. Please contact our Customer Care Team at 1-800-253-1301 Monday - Friday 8-8 PM EST for further assistance.
A:AnswerThe CFM for this unit reads at 400. I can say that it does move the air surprisingly fast. It also has a four way selection for the fan that also makes it run quietly, depending on the speed selection.
The exhaust size for the top of the unit is 10 x 3 1/4 with little wiggle room. I think in the manual reads that
its standard size.
A:AnswerMany manufacturers offer the option to vent into the room rather than to outside if there is no opportunity to do so. Not ideal but it is an option.
A:AnswerIt's definitely not 17-1/4. The docs on the bestbuy site are wrong. The ones on the whirlpool site are correct but don't state the measurement. They do show that mounting plate is <= 10-5/16.
A:AnswerHello Gerry! We are terribly sorry to hear of your concern. We would recommend contacting Whirlpool® at 1-800-253-1301. We are available weekdays, between 8 am to 8 pm EST. They will be better able to assist you.
A:AnswerHello Haradioguy! This unit would plug into a standard outlet and currently has no reported RFI issues. Thank you for your inquiry on our Whirlpool appliances.
A:AnswerI will say it’s not as ‘silvery’ as regular stainless- it has a slight warm undertone, but not as warm as the bronze sunset color. The sides of the microwave are regular stainless and it’s slightly noticeable from the side, but only from certain angles. The sides show fingerprints, the front stainless does not (but the touchpad, light/fan buttons and door window certainly show fingerprints).
A:AnswerYou also get a non-stick surface inside the microwave in addition to the 4th speed. the speed alone would sell me. Cleaning a microwave does sell me.
A:AnswerYou can expect to pay $50 and then another $150 USD or so for each time your bulb needs to be replaced. Consider cutting your losses and buy another version. Whirlpool does not support this model. Customer Service awful. You can't even speak to a Customer Service Manager. Do not recommend. Made in China.
A:AnswerJust installed it yesterday, and yes, it was a bit of a shock. I knew the dimensions, but seeing it actually up was a bit worrisome. We have room for a standard over the range microwave, BUT the grates on my beloved 15 yr old Kitchenaid range are crazy high. A regular microwave sat down too low, but this one opened up so much more room that the almost 3 inches really isn’t noticed! It also covers more of the range top surface, so the lighting is better, and the fan actually draws the heat from the front burners, which the old ones never did (it was nice cooking dinner tonight). We’ve gone through 5 microwaves because of the heat issues (3 had handles that cracked or broke, two had control panels burn out). If this is replacing a vent hood, I could see that it might be a slight issue, but for where we placed ours, it’s not.
