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Hello! We are terribly sorry to hear of your concern. Please review the link provided for additional troubleshooting for your concern. Select "Cleaning Performance or Clothing Results Questions." This will give you some different options to select to assist you with the concerns you have been experiencing. We hope this will help. https://producthelp.whirlpool.com/Troubleshooting?startid=50655 Thank you, Whirlpool Social Care
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