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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2581 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the large screen size, ease of use, and accurate GPS navigation as significant advantages. Many appreciate the inclusion of live traffic updates and free map updates. However, some users mention challenges with the voice command function and report that the battery life could be improved. Navigation inconsistencies were also noted by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 2,581 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great GPS

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Garmin! The voice activation is pretty good, but I do need to get used to how it wants me to use it. For example, when I asked it to take me to Wendy’s fast food restaurant five different ways, it didn’t bring anything up, even though I was three miles away. It is also a little off counting down the feet before your turn compared to Google directions, but that will be easy to get used to. In fairness to Garmin, I haven’t yet downloaded a map upgrade, which I believe they recommend. I will do that before going on a long trip. Otherwise, the product is great! The display is clear, the volume is nice and loud, and it is easy to program. I highly recommend this GPS for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gps who doesn't have a gps in their cars! Worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than Magellan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had 3 Magellan GPSs. They all failed. I never will buy any Magellan product again. I decided to try Garmin. Like Magellan, their software & WebSite appears to be biased toward the PC. I own a Mac. After some time-wasting confusion trying to figure out what their 4 apps do, I finally was able to register the device, and update the software & maps (I think). I have not had time to try it out on the road yet. But I am hopeful....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to use even for beginners. I would Definetely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Provided great information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used this for the first time on vacation in June 2019. We drove from Ohio to California and back. We ran into flooding in a couple states where the main interstate was closed. It provided a secondary route immediately. It also provided hotel/motel information. We definitely recommend the Garmin DriveSmart.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best GPS yet. Started with Street Pilot, then the Nuvi, now this. Linking with my phone keeps me updated quicker. Truly thought I'd be missing features with the lower price, but everything is great. Weather updates and radar is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great gps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice screen ,easy to use ,just a little big when mounting in the windshield!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for elderly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use ESP when we are elderly and aren't computer literate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Very good GPS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't really go wrong with a Garmin GPS. This one works well. Easy to use, nice big, clear screen. Lightweight. The touch screen is good and responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Garmin

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy for my parents to use- screen size is perfect for them

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    GPS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our gps and it’s the right size for me and the wife

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mid-level unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, live traffic updates aren't the best, but it's still a great mid-level GPS. I've bought two, one for both my wife and my vehicle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so worth the price! Setting up was great and easy! It doesn’t come with an SD Card so your going to have to buy one if not already have one at home laying around. You need it because you have to connect it to the computer and do an update on some things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy on a great GPS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Garmin GPS system. Replaced old Garmin 5 series with this one. Bigger screen. More bell and whistles- Bluetooth, free upgrades, works off-line with wifi...etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best GPS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for people who travel often or have recently relocated to a new city. The device show you exactly what lane you should enter and a picture of the exit signs. This is a great investment even if your car has Apple Play. It is also cost effective as the price is much less than having a gps installed in a new vehicle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT IMPROVEMENT OVER MY OLD NUVI

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great upgrade from my six year old Nuvi whose face could no longer be read in daylight. Garmin told me the LED fades after a few years. The DriveSmart 65 is crystal clear in daylight. Don't like some of the new features and wish they hadn't changed them, but this is something I can certainly live with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3rd Garmin Drive Smart 65 & Traffic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't opened the box yet. Have had a death in the family and have not had time. However, I already own 2 other Garmin 65s and they work well. This one I just bought is a backup unit. I will open it in the near future, register it, and check it out as to adequate performance. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    gps

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I love that it blue tooths. it is worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    This GPS is very easy to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GPS has a large screen and a big life saver. Not getting lost anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garmin - DriveSmart 65 & Traffic - 6.95" GPS with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for a 12 yr old Magellan GPS. Absolutely love it!!!! We were able to find our way all over Cape Cod using this GPS. For someone that is not familiar with all the little side road trips that are not known to the regular tourist this showed us beaches that were previously unknown to us.

    I would recommend this to a friend