Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,899.99
Save $800
Comp. Value: $2,699.99

Customer reviews

Rating 4.6 out of 5 stars with 2764 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 2,764 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and works great. The install team was fantastic and had it going quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG washer & dryer combo.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer & dryer combo is great & saves a lot of room in the laundry room. Was easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were very professional and my washer and dryer work Awesome. Would reccomend best buy for future purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Stackable laundry combo

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good compact stackable laundry combo. Takes some getting used to but has all the Bell's and whistles, overall a great machine.

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Space Saving Large Capacity

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit has a space saving design but does not compromise on load capacity. It also has a really nice aesthetic.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn LG

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    LG

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washer/dryer combo. It is very compact as a space saver, the control panels are in the middle for both washer/dryer making it easy to reach.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    shorty got a new washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is by far wonderful.. Im a short (4'11) mother of three, and this is my first brand new washer and dryer purchase. I like that I dont have prop myself up and reach in the wash basin. Thats my favorite part. I pretend im at a wash house and drop all the long lost coins and dollars in ajar to pay for my wash load.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family really enjoying the LG washer and dryer set. Happy Customer

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    HEY DIRTY

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have small pass thru laundry room. This is the perfect size and does a great job for my family of 7!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Beautiful and Functional

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer and dryer - very quiet and nice musical tune to let you know the cycle has finished. Certainly better than a buzzer!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice laundry tower

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like that the dryer settings automatically correspond to the items washed. Also, it is a quiet product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beauty at a price

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If a washer and dryer can be beautiful, these qualify. But you will pay for that beautify with your checkbook and then every time you use them. Their dark glass doors make it impossible to see inside the machines without turning on their interior lights and the doors highlight every fingerprint. The washer cleans well and fast, but the presets must be changed each time because they aren't at all what we want. The dryer generally works well, too, but small loads seem to confound its sensors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing machine!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is smarter than a human! It can detect how heavy the load is and adjust its wash time accordingly even within the normal setting. It can be set up on the home Wifi to alert you of how much time is left washing/drying. It is a good looking piece of machinery overall and is a huge upgrade from our washer/dryer combo that we purchased 15 years ago. Let's hope this lasts us another 15 years!! With Best Buy credit card financing of 24 months, it is really a good selection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wash Tower

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Easy to use both manually and thru the LG app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing!!!!! Installation was super easy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the LG stackable Washer and Dryer!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First unit came damaged and Best Buy replaced it right away. It's a great washer and dryer. Easy to use and works well!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Would purchase again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love this wash tower. I am in a wheelchair and my previous stackable one I had I wasn't able to get the laundry out of the tumbler.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG eh ok

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer , just doesn’t connect to wifi well. Wish it did because I would really like to use the feature

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Stackable Washer & Dryer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good purchase. I have a space issue and this stackable washer and dryer are a perfect fit. Because they are one unit (instead of 2 with a stacking device) they fit perfectly. Used them and love the additional settings of static release and wrinkle guard. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer/dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! What difference from my old set! Effective, efficient, no noise! Love them!

    I would recommend this to a friend