Customer Ratings & Reviews
- Model:
- WKE100HWA
- |
- SKU:
- 6451042
Customer reviews
Rating 4.6 out of 5 stars with 2764 reviews
(2,764 customer reviews)Rating by feature
- Capacity4.8
Rating 4.8 out of 5 stars
- Dry Time4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Modern, for better or worse.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It cleans and dries well. Much more thorough than my last set. The washer makes an odd knocking sound at no real pattern. LG also sticks a sketchy arbitration agreement to the outside that I recommend opting out of.
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Jovelyn
Rated 5 out of 5 stars
I made a good choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've washed and dried 6 loads since having it hooked up yeaterday. I'm quite satisfied with the results. The "geek squad" was very polite and efficient. They got everything done within the narrow time frame I gave them.
I would recommend this to a friendRated 2 out of 5 stars
Not happy
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second unit that we have owned. We gifted our first set to a young guy that worked for us when he purchased a new home, it was not quite 2 yrs old. Stopped at Best Buy and ordered another one, it came with the dryer damaged, I asked for another one. It was delivered, several weeks ago it started leaking out of the back corner while spinning. Called LG, had an absolutely horrid time making them understand we needed a service call, finally after speaking to 3 different people, a service call was set up. Service came and it was checked out, we were told that it had to do with a plug in the washer being like an overflow. We we still have water on a new floor every 3 or 4 loads. I loved my first wash tower, but am extremely UNHAPPY with the second one.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Paul. Thank you for sharing your experience with the LG Wash Tower (WKE100HWA) model. We understand your concern about the ongoing issues, especially after having a positive experience with the first unit. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
For the leaking issue, it sounds like there might still be an issue with the plumbing or drainage system that wasn't fully addressed during the service call. We recommend checking the drain hose for any potential blockages and verifying that the washer is level to ensure it’s draining correctly. Additionally, if the leak is happening during the spin cycle, it might be worth checking the hose connections to ensure they are tight and secure. To obtain more information, you may visit https://www.lg.com/us/support/help-library/lg-washer-why-is-my-front-load-washing-machine-leaking---1431986512448.
Please send us a private message on social media @LGUSSupport, and our team will be happy to assist you further and explore any additional solutions. We truly value your loyalty to LG and want to resolve this issue for you. ^Juvy
Rated 5 out of 5 stars
Cleaner clothes at a lower cost!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is such a great washer. My clothes were so much cleaner in a shorter time. The best part was the power saving.
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friendRated 5 out of 5 stars
Great machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well indeed. It calculates everything from the timing to the whole process
I would recommend this to a friendRated 4 out of 5 stars
Very nice washer,dryer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very very nice washing combo. Looks very durable and the installation is very easy. Will get mine replaced because it came with dents, but apart from that It has worked very good.
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friendRated 5 out of 5 stars
Washer dryer combo
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer and dryer combo. Got a great deal. Perfect for condos.
I would recommend this to a friendRated 5 out of 5 stars
What a Stack
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the stacked washer dryer very much. I searched and searched for one that had the controls in the middle. I don’t know who they make the stacked ones with the controls on top for, giants? I give it an A plus.
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friendRated 5 out of 5 stars
Great little speaker that really jams!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little speaker that really jams! Used it inside and outside and it really fills up the room or beach with great sounding music. Much impressed! It lightweight and very easy to take anywhere.
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friendRated 5 out of 5 stars
LG Brookland
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the center panel controls for both washer and dryer. Always have had good experiences with the LG.
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
I would recommend this to a friendRated 4 out of 5 stars
First stackable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good thus far. Only issue is it being a side loader so after every wash you have to run a towel around the rubber seal kind of tedious. As for the dryer I’m seeing dirt building up on the rubber seal. All minor things honestly would recommend.
I would recommend this to a friendRated 5 out of 5 stars
If you want a Great washer and dryer, this LG Towe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The minute i saw this LG TowerWasher and Dryer i fell in love with it!! It is beautiful! Its Perfect in every way! It looks great! And it's quiet and does a great job!! I Highly recommend this LG Tower!
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friendRated 5 out of 5 stars
LG - WashTower (WKEX200HWA)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about my Wash Tower ... I opted for the WKEX200 because it has everything we need and want for just a bit more $$$$ Turbo Wash and Shorter Wash Load Times Awesome Appliance
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 5 out of 5 stars
BUENO
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IT IS AVERY GOOD WASHER/DRYER IVE HAD IT FOR A WHILE AND I HADNT HAD A PROBLEM WITH IT AND IS VERY PRETTY.
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
I would recommend this to a friendRated 5 out of 5 stars
Best stackable ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best..love the fact that the dryer know what setting is needed when you wash and then dry you clothes..when you put your clothes in dryer it will recommend the setting based your washing selection,you just hit start
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friendRated 5 out of 5 stars
Space Saving washer and dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the added space I have with this washer and dryer. I think it is going to be a favorite purchase
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Nature Green
I would recommend this to a friendRated 5 out of 5 stars
Bill Dempster
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good product at a good price. The delivery went well and delivery men were very helpful
I would recommend this to a friendRated 5 out of 5 stars
Pros and cons
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Generally a great delivery and Installation --the second time around. The initial ordering and delivery were problematic. When the delivery truck was on the property they lost cell service and ended up returning the washer dryer to the store. This was frustrating.
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friendRated 5 out of 5 stars
excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product the best machine, excellent product the best machine, excellent product the best machine, excellent product the best machine
I would recommend this to a friendRated 5 out of 5 stars
Solid set
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have been excellent so far, easily handling the largest loads that I could throw into the..
I would recommend this to a friend


































