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Customer Ratings & Reviews

$1,799.99
Save $800
Comp. Value: $2,599.99

Customer reviews

Rating 4.6 out of 5 stars with 2764 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 2,764 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG Washer Tower

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Customer Service! Love the Washer Tower. Super Nice. Fits everything. Also very quiet

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's awesome! I never had an electronic washer/dryer. This machine has unique features. Easy to follow the button electronically. LG has created a smart machine that is easy to operate. The clothes smell great after drying. So far, I really enjoy using the (high tech) LG Smart - Electric Dryer Washer Tower with build-in intelligence. Smart machine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I can see when my significant other does laundry while I’m at work!! Nice features washes and dries very well. Looks very pleasing as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Space saving

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer dryer combo. very easy to use. Automatically senses load size, take out the guess work. Progamable.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great size, easy to install, washes well

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Love the graphite look and “trim” size (unit is trim hq). Not overly large as true separate units when stacked are. Controls are easy to access. We installed the units ourselves and it went just fine, especially after the BestBuy reminders giving us an idea what we were needing to do. Have only used the units a week now and no problems!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing app integration

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size, sleek design. Downloaded settings are great. You can have the most specific laundry cycles it’s great. Only thing is you can’t start it remotely through the app you need to manually click start on the actual machine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Stacked washer dryer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice unit large capacity works great.item shipped quick installers were great.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Beware of terrible delivery service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, terrible delivery. This was a tight fit and the installers said the dryer vent kit was too short. They didn’t hook it up at all. I had a friend come over and we spent two hours getting this beast ( over three hundred pounds) out so I could hook up dryer vent hose and stretch it to the full 8 ft length. Amazing it worked! Terrible delivery and hook up. These are contract labor not Best Buy employees! So free delivery and installation is worth what you pay NOTHING!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space saving

    Rated 5 out of 5 stars

    LG TOWER WASHER DRYER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THIS WASHER AND DRYER! TAKES UP LESS SPACE AND WORKS GREAT!! I GIVE IT 5 STARS! QUIET BUT FIERCE!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very nice product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product. The tower is easy to use. Controls are all conveniently located between the washer and dryer, I like the feature that the dryer knows how to set itself based on the washer settings. Convenient internet access so I can monitor the loads on my cell phone without going to the unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Exquisit design and functionality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this WashTower. It is easy to use, a lot of room for your laundry, super quit and stylish

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Stackable washer $ dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with this unit, I down sized from my front loaders and it fits perfectly in my new home. It does make sound when operating but they are not loud. I would recommend if you needed a smaller unit. This one is now in my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Satisfied!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic so far! Quick and easy to use, Fits perfectly in space

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, I love that purchase, I recommended 100% this products

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful looking machine. Nice, sturdy quality. Quiet and high tech. Fits a lot of clothes and cleans thoroughly. Made very well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t drain water and apparently isn’t able to

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a perfectly working top loading washer and dryer, that unfortunately we needed to replace after the town’s pipes got blocked and sewage backed up into our washer. We did lots of research and decided to get this stacked front loader washer/dryer combo. From the minute we got it the washer has never drained fully after a wash. There is always a couple inches of water left sitting in it and clothes are therefore sopping wet in a puddle of water. We had the LG people come out *twice* and they literally told us “it doesn’t have the power to pump the water out fully because it’s an energy efficient machine and it therefore doesn’t have the same power as the non-energy efficient machines from the past- but don’t worry you bought a really good machine”. Thinking the first guy surely didn’t know what he was talking about we asked a second guy to come out and he confirmed the same- the machine isn’t powerful enough to empty the washer of water fully so there is apparently always going to be a puddle of water your clothes are sitting in when the wash is done that doesn’t drain from the machine. My husband is an engineer so he jimmy rigged a new pump which drains the machine now but it shouldn’t come to that (picture of that new pump my husband made below). Don’t waste your money on this “energy efficient” useless machine. (Also, BB delivery is a joke, cancelled the night before, rescheduled for a few days later, then apparently the guys can’t carry down three basement stairs through a bulkhead door so it was delivered onto our grass and my husband had to get it in himself- another picture of that)

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my LG! ❤️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Machine I have ever used. So many different modes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Stackable!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a big upgrade in our laundry! We wanted newer machines but space was limited and this worked out well. I had never been a fan of stackable one unit till this! I love the capacity and how the dryer knows the settings already from the wash. Love that I can be doing other things and my watch will notify me my laundry is done, and being able to delay a start is a great feature as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG stackable washer/dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed, full size but space saving. Easy to use as well

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Great tower

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very quiet. Works great. Especially great for short people and it’s plenty big enough.

    I would recommend this to a friend