Customer Ratings & Reviews
- Model:
- PTW605BSRWS
- SKU:
- 6472681
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer for its cleaning performance, large capacity, and ease of use. Some customers have noted concerns about the noise level and occasional issues with the spin cycle and balance. The price and color options have also been positively received.
This summary was generated by AI based on customer reviews.
Very disappointed.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice but I'll never buy another appliances from Best Buy. Took over a month to bet and then not delivered. Total Nightmare.
I would recommend this to a friendBrand response from GE Answers
Posted .If you have not done so already, we encourage you to reach out to Best Buy by calling 888-237-8289 to discuss this further. -Vikki@GEAppliances
Open box great deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful staff. Purchased online before the store opened and the item was ready at the opening. Great deal on open box
I would recommend this to a friendBrand response from GE Answers
Posted .We're happy to learn that your beautiful washer is working well! Make sure you take advantage of the smart features by downloading the SmartHQ app. For more details, please review the support article on the GE Appliances website titled: "Smart Washer - Benefits of SmartHQ App." We're confident this machine will continue to be a great addition to your home for many years! -Don@GEAppliances
EXCELLENT CHOICE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I BOUGHT THIS WASHER AS IT WAS ON SALE AND PURCHASED ALONG WITH THE DRYER, SO FAR I HAVE NO COMPLAINTS. I WOULD DEF RECOMMEND THIS PAIR.
I would recommend this to a friendWasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing washer easy to adjust and works like it should
I would recommend this to a friendWater in flex dispenser drawer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My flex dispenser drawer has water in it after each cycle. The water isn’t draining out of the different compartments for the detergent. I even had a new tray sent and it does the same thing. I constantly have to either pull the whole dispenser drawer out and dump the water or soak it up. It’s annoying because there shouldn’t be water left in the drawer both because of mold and also because the you can’t pour detergent in with water in the compartment. Does anyone else have this problem or know why this is happening? GE customer service didn’t seem to know.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - Thank you for reaching out to us as we are always happy to help. It is not unusual to find a small amount of water in the drawer at the end of a cycle as mentioned on page 22 of the owner's manual. It's meant to flush the detergent compartment prior to the next use. If you're finding enough water to prevent you from adding the proper amount of detergent, we recommend calling GE Appliances Service at 1-800-432-2737 to schedule a service appointment to have your washer checked. We are confident our service team can help. All our best! Vikki@GEAppliances
- Cons mentioned:Noise level
GEWASHER
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok the way it starts it seems like it doesn't want to start or work. It's a bit loud and price can be a little less.
I would recommend this to a friend - Pros mentioned:Capacity
GE washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I only used it once and it works very nicely. Lots of room for a large blanket
I would recommend this to a friend - Pros mentioned:Capacity
Happy with my purchase!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my purchase. Super big capacity and quiet.
I would recommend this to a friend - Pros mentioned:Ease of use
GE Profile Washer ++
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ease of working with this. Went from front loader to this and it's great.
I would recommend this to a friend It’s all good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer. Nice and quiet. Only issue is that you need to be more careful loading the machine compared to a front loader.
I would recommend this to a friend- Cons mentioned:Noise level
I won't buy it again.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine stopped working six months after I bought it. It also makes a lot of noise.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - We're sorry to hear that your new washer has stopped functioning properly. We understand the disappointment that was caused by this unexpected situation. Please review the "GE Appliances Washer Limited Warranty" section on pg. 29 for the next steps to resolve this problem. Feel free to reach out to us if you need additional assistance. Take care. -Don@GEAppliances
- Pros mentioned:Capacity
GE Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious washer love the settings that are available
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to leave your review. We are glad that you are loving your new washer and all its great features! We hope it has become a great addition to your laundry space. if there is anything else your need in the future, please let us know. All the best! Dianna@GEA
- Pros mentioned:Price
Clean
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect machine for a perfect price couldn’t be more happy
I would recommend this to a friendBrand response from GE Answers
Posted .Thanks for sharing! Take care! -Don@GEA
No regrets regarding purchase.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The features I really like about the GE Profile are the impeller and the WiFi. The impeller allows Queen size and larger loads to be washed without getting tangled. The WiFi is convenient for knowing which cycle is running without having to check the machine and I can adjust the cycle via the app.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi – thanks for taking the time to write a review! We’re delighted to hear that you’re fully satisfied with your washer performance and that you’re enjoying the impeller and Wi-Fi connectivity features. It’s great to hear that our products are making your laundry experience more convenient and we will be sure to pass along this great feedback to our design teams. Thanks for being a part of the GE Appliances Family! Lauren@GEAppliances
- Pros mentioned:Capacity
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues yet. Its been great for larger comforters as well, would recommend!
I would recommend this to a friend Good washer
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good washer. Not sure about the warranty, but so far it has proven itself worthy
I would recommend this to a friendBrand response from GE Answers
Posted .We’re glad to hear your washer is performing well and showing its value! For added peace of mind, it includes a one-year full warranty covering parts and labor for any manufacturing defects, plus a ten-year limited warranty on the motor, with parts coverage included if ever needed. For full details, see page 25 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. Lauren@GEAppliances
- Cons mentioned:Noise level, Spin cycle
GE washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a good job washing. It’s a bit loud. Moves during spin cycle. Had it checked it out but it’s just normal for the model.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hey there- Thank you for taking the time to send us your review. We are happy to hear that so far you are happy with your new top load washer. Sometimes we have found that if the unit tends to move it may be a leveling situation. We suggest checking the leveling legs on the unit to insure its leveled properly. We hope you continue to enjoy using it and it becomes a great addition to your laundry space for many years. If there is anything else you need in the future, please let us know. Sincerely- Dianna@GEA
Happy So Far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had any issues or concerns and I love the smart technology.
I would recommend this to a friend- Pros mentioned:Capacity
GE Profile Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! This washer has a very large capacity.
I would recommend this to a friend Ms
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine is very nice and easy to use, but I find it that it doesn’t dry well on the first cycle, always have to do a second cycle
I would recommend this to a friend