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Customer Ratings & Reviews

$699.99
Save $155
Comp. Value: $854.99

Customer reviews

Rating 4.3 out of 5 stars with 1636 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer for its cleaning performance, large capacity, and ease of use. Some customers have noted concerns about the noise level and occasional issues with the spin cycle and balance. The price and color options have also been positively received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,636 reviews
  • Rated 5 out of 5 stars

    Worth the money !

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delightful - quiet ,quick and efficient cycles ,roomy tub …love this machine !

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We really appreciate your insightful feedback! It’s wonderful to hear that the quiet, efficient cycles and spacious tub are making your washer truly worth the investment. Lauren@GEAppliances GE_Appliances

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it… he said it seem like his clothes are extra clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good I love the features and options. Overall I'm pretty happy about my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my washer/dryer set!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have the set washer/dryer. it is truly a smart appliance! I still haven't discovered all the features. Its sleek and modern, but still has GE's dependable quality!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, its working great, the best i had so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Learning Curve

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It’s definitely an adjustment getting used to the amount of water that it uses, but thus far I love this machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Product, gets all the stains out of my work shirts, even tea stains :) 10/10 would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is quiet, efficient and washes clothes well.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Very loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the loudest washer I have owned. Other than that it does clean well.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      With all washers, some level of noise is normal. However, it is important to level your washer as it prevents the washer from excessive vibration when in use. When leveling a washer, make sure to level both front to back and side to side by adjusting the four leveling legs. Also note that the more the legs are extended, the shakier the washer will be during operation. -- We recommend checking out the “Sounds” section on page 28 of your Owner’s Manual for descriptions of noises you can expect with this model. The Owner’s Manual can be viewed at the bottom of the Features tab on the Best Buy product page. -- If your washer is making abnormal noises, we recommend scheduling service online by visiting the GE Appliances website or by calling 1-800-432-2737. GE_Appliances

  • Rated 4 out of 5 stars

    Solid and Happy with Performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid washer by GE. Happy with the purchase replacing a previous washer that died after 6 years (the old one wasn’t GE) it could be easier to use the connected app for starting loads remotely if you’ve already loaded the washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the beginning, I was not happy purchasing an advanced washer. I wanted simple, but would have to wait for delivery. I purchased a washer I could bring home immediately. I have used it for about a month and I am so happy. It is better than I expected. GREAT PURCHASE

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - We appreciate your purchase and so glad you're pleased with your washer. This is a great unit and we hope that you have many years of service from it. Welcome to our GE Family. If you have any questions in the future, please let us know. We are here to help! -Don@GEA GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Don’t do jt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does its job, but it shakes and jumps and makes so much noise, I may as well be at a laundromat.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      There are many sounds associated with washers; however if your washer is noisy there may be a simple solution. We recommend following the troubleshooting suggestions in the support article titled: "Top Load Washer - Walking or Vibrating" on the GE Appliances website. GE_Appliances

  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drain hose was too short so had to buy longer hose. The connection comes straight out should be at an angle, but all else is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our washer!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s been great to us! We love it! Definitely recommend

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not as quiet as I would like but it’s okay .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Bluetooth connection I can be at work and text my kids that I received notification that the wash cycle has completed and to take the clothes out of the washer and put in dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable and it works as great as the expensive brands. Clothes smells clean the spin cycle is great clothes almost as dry some of them I just hang up and dryw right away. I will definitely purchase the same brand dryer when it's time to replace my old dryer.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hey there- Thank you for your review and being a valued GEA customer. We are happy that you are enjoying the ease of using your new smart washer unit! We hope this smart washer brings joy and convenience for you and your family for many years! Please let us know if there is anything else you need in the future. Sincerely- Dianna@GEA GE_Appliances

  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this washer for over a year and absolutely hate it! There are so many things wrong with it. It doesn't agitate the clothes well enough. My clothes never smell clean. I use more water and more soap than my old washer. And it is so loud! There is a power surge every time the the impeller changes directions. (My electrical panel is up to date). Please do not buy this washer!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We want to help you with your washer not agitating your clothes properly and their smell. We recommend making sure you are loading your items evenly and loosely around the outside of the basket, filling in towards the center on larger loads. This will make sure that the unit stays in balance. You can find additional information on the article titled "Top Load Washer - Wet Clothes Concerns" on the GE Appliances website.

      To help with your clothing smell, we recommend using High Efficiency detergents such as Tide PODS™ and liquid detergents while following the instructions labeled on the packaging. High Efficiency detergents are formulated to work with low water wash and rinse systems.

      To assist you with the power surges, please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review. GE_Appliances

  • Rated 5 out of 5 stars

    GE product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE has always been my go to brand. Reliable dependable machine that will be worth your choice for ge product

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 3 out of 5 stars

    Good for clothes, not good for larger blankets

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the washer, but it really struggles with quilts. They are king size, but it can’t balance them well.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - Thanks for taking the time to write a review. We're glad to hear that you like your washer. We understand your concern about the king size quilts. Most large comforters and blankets will wash properly in our washers, as long as the comforter fits below the balance ring of the washer tub and is not stuffed in the tub tightly. We hope this information is helpful. Thanks for being part of the Profile family! Take care! -Don@GEAppliances GE_Appliances