Customer Ratings & Reviews
- Model:
- PTW605BSRWS
- SKU:
- 6472681
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer for its cleaning performance, large capacity, and ease of use. Some customers have noted concerns about the noise level and occasional issues with the spin cycle and balance. The price and color options have also been positively received.
This summary was generated by AI based on customer reviews.
works
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to follow instructions for installation and operating
I would recommend this to a friendGood buy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer, no complaints. I have had no issues since my purchase
I would recommend this to a friendDryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a small dent in dryer but works fine and dryer is really quiet
I would recommend this to a friendI like my purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extra clean clothes with great smell, Dryer doesn’t tinkle my clothes
I would recommend this to a friendWasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very large compartment allows for cleaning any kind of bedding. Relatively quiet with low water usage. Also entails many cleaning options that are easy to use.
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for your review, it means a lot to us and we appreciate you being a valued GEA customer. We hope you continue to like your washer and its features and that it becomes a great addition to your laundry space. If you need anything else in the future, please let us know. All the best! Dianna@GEA
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When load is done the washer on light stays on unless manually shut off
I would recommend this to a friendHad to get new washer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. I had to get a new washer and my old one was Samsung. This was the closet thing to it in my price range.
I would recommend this to a friendGreat washing machine
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer, no complaints at all. It does it’s job and the features are great
I would recommend this to a friendBeyond happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this washer! .
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price. Awesome delivery & installation. Installers removed old washer and installed the new one very quickly. Excellent job. I highly recommend Best Buy.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there - we appreciate you taking the time to write a review on your beautiful, new GE Profile Smart Washer! It’s great to hear that you’re loving your new appliance and of your positive experience with delivery and installation. We’re confident this washer will continue to impress for years to come. Thanks for becoming a part of our GEA Family and feel free to reach out anytime if there is anything we can assist with. All the best! Lauren@GEA
That’s good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good buy, I had a few problems but they will replace it.
I would recommend this to a friendWasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took a month and 3 deliveries to get washer that was not damaged. Promised compensation, but have not seen it. The washer is a very good washer, and it is all of what the sales person said it would be.
I would recommend this to a friendBrand response from GE Answers
Posted .We regret to hear about your experience and encourage you to reach out to BestBuy customer service by calling 888-237-8289 to discuss further.
Great service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased online and had it delivered. Awesome experience.
I would recommend this to a friendManager
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to finally have this in place. Still need to get th 5 year warranty finished with your team.
I would recommend this to a friendDeep washing if you want
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good works well you can add the level of water you need
I would recommend this to a friendGreat washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine for the price. Lots of settings to choose from so you definitely need to read the manual. Looks nice in a laundry room.
I would recommend this to a friendWasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love i can control settings and the see through lid is amazing
I would recommend this to a friendLove it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service at the store; my washer works great Im in love that is a smart washer.
I would recommend this to a friend- Cons mentioned:Spin cycle
This washer is a pile of crap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this product for 3 weeks and it is GARBAGE. Spin cycle does not work properly and now my dryer is acting up because the clothing is going in there too wet. Reached out to Best Buy to replace the product and they said "too late buddy". Last Best Buy purchase I will make. Shredding my Best Buy credit card.
No, I would not recommend this to a friend - Cons mentioned:Balance
Flawed Design
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned another GE profile top loader last week assuming it was faulty, but our new one is doing the same crazy shaking. It’s so bad, it flys across the room 2 feet or more. It’s perfectly level, it’s just that GE clearly has a design flaw in these units. This is the last GE product I will own.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We are sorry to hear that you had your dishwasher arrived broken and understand how disappointing that is. If you haven’t already, we would suggest reaching out to one of our service technicians as they will be familiar with our units and should be able to help, get your unit working properly for you. We will put the phone number below-
GE Appliance Service
1-800-GECares (1-800-432-2737)
Monday – Friday: 8 a.m. – 8 p.m. ET
Saturday – Sunday: Closed
This type of feedback helps us, as we use this information to pass along to our engineers and design teams so that they may catch things like this or work towards changes that will improve on future builds. So, we appreciate you letting us know this. If there are any other concerns or you need anything else, please let us know. Dianna@ GEA