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Customer Ratings & Reviews

$699.99
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Comp. Value: $854.99

Customer reviews

Rating 4.3 out of 5 stars with 1636 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer for its cleaning performance, large capacity, and ease of use. Some customers have noted concerns about the noise level and occasional issues with the spin cycle and balance. The price and color options have also been positively received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,636 reviews
  • Cons mentioned:
    Balance

    Rated 1 out of 5 stars

    Flawed Design

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned another GE profile top loader last week assuming it was faulty, but our new one is doing the same crazy shaking. It’s so bad, it flys across the room 2 feet or more. It’s perfectly level, it’s just that GE clearly has a design flaw in these units. This is the last GE product I will own.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We are sorry to hear that you had your dishwasher arrived broken and understand how disappointing that is. If you haven’t already, we would suggest reaching out to one of our service technicians as they will be familiar with our units and should be able to help, get your unit working properly for you. We will put the phone number below-
      GE Appliance Service
      1-800-GECares (1-800-432-2737)
      Monday – Friday: 8 a.m. – 8 p.m. ET
      Saturday – Sunday: Closed
      This type of feedback helps us, as we use this information to pass along to our engineers and design teams so that they may catch things like this or work towards changes that will improve on future builds. So, we appreciate you letting us know this. If there are any other concerns or you need anything else, please let us know. Dianna@ GEA GE_Appliances

  • Rated 5 out of 5 stars

    Nice new washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, evens its self out, washes fast, and sufficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A perfect decision

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for one of my daughters and she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and look. I have only done a couple of loads but I am very happy with it so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Housewarming Gift

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this purchase. Got this set as a house warming gift and she loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy to do laundry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s great! Washes come out clean and the spin cycle really gets all excess water out!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    GE Impeller style washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This GE profile is a practical washer with many features, nevertheless the sound during the wash cycle is very loud.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for your feedback on the washer's design and features. While some noise and vibration are normal, it's important to ensure your washer is properly leveled to minimize this. Make sure to level it both front to back and side to side, as this can help reduce any excessive noise during operation. GE_Appliances

  • Rated 5 out of 5 stars

    GREAT CHOICE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant bcuz im a big samsung fan but I am completely satisfied with this one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I ever had, the app is great. It lets you know how much time is left for your clothes to finish

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - Thank you for sharing your positive experience with your washer! We're delighted to hear that you find the washer efficient and the app functionality helpful. If you ever have any questions or need assistance with your appliance or the app, feel free to reach out. We appreciate your business and hope your laundry continues to be hassle-free! -Kacie@GEAppliances GE_Appliances

  • Rated 5 out of 5 stars

    love the TOP LOADER

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this washing machines capacity. For a family of 5, it cut my washing down by half!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it for the past month. My clothes have never been this clean!!! Best product

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for your review and being a valued GEA customer! We have heard great things about this washer, and we are happy to hear that you are also enjoying it and its features. We hope it becomes a great addition to your laundry space for many years. If there is anything else, you need in the future please let us know. All the best! Dianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Very good washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clothes smell clean after goong through the washer. Works very well.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad to hear your items smell fresh and clean after every cycle. We're happy to tell you that not only will your items continue to be fresh after every cycle, but the unit itself will stay fresh as well. Thanks to our Microban Antimicrobial Technology, antimicrobial protection is built into key washer components to help prevent odor-causing bacteria in areas like the tub, dispenser drawer and drain hose. We're confident you'll continue to love this washer for years to come! GE_Appliances

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Definitely worth the money! I would recommend this product to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer, it works great and cleans clothes well.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re so glad to hear you love your washer, and appreciate its quality cleaning performance. We always want to provide a great experience, and we’re confident the washer will continue to serve your needs well for a long time to come! GE_Appliances

  • Rated 5 out of 5 stars

    reliable washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is a very good upgrade from my last one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SmartWasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we wanted, deeper tub, does exactly what it says. Love it, no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FIRST TIME APPLIANCE PURCHASE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased an entire home of appliances. The total Tech program is the best. Free installs for a year! Looking forward to delivery; sure it will be smooth and great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased Customer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although, Im still learning the features, I am pleased with my purchse thus far!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Greetings – We appreciate you taking the time to leave your honest feedback with us about your new washing machine! We’re sure once you learn all the features, you will come to love it more and we know it will serve you well for a long time to come. Let us know if you have additional questions. -Kacie@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is great, love the options as well as the ability to manage in the smart HQ app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE really out did themselves

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer & dryer is top notch when the washer is done the clothes are not wet atall so it makes drying slot shorter

    I would recommend this to a friend