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Customer Ratings & Reviews

$1,699.99

Customer reviews

Rating 4.6 out of 5 stars with 1308 reviews

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  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,308 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Microsoft Surface Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a big upgrade from what i had, and it does so much. Not just covering the bases of basic computers and emails, but also for Animation work, and even has the ability to play games from steam. I used it to help me in my job in construction, and it helps me get imagery and details that normally are hard to see or prosses in the field trying to look on a small phone. The storage depending on the model you pick can be small or rather large but there are many ways to compensate for that along with accessories to make using the table base computer easier, I Do advise if you have little ones or can be prone to accidents get the warranty and make sure to get a screen protector and case if possible.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Personal Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding little computer using for traveling since small, light yet powerful.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed
    Best Buy Employee

    Rated 5 out of 5 stars

    Phenomenal laptop

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best surface so far! I love the OLED display, speed, portability, and battery life! As a college student and every day user it's such a awesome computer. I don't have to worry about battery life or worry about it being slow. I use Microsoft office programs and it's a must! They perform well and it's a must have if you don't have them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade to a reliable computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is mt third Surface Pro and each upgraded version continues to amaze. The spacious amount of storage is a great value on top of the Snapdragon Elite processor. The images on the OLED screen are outstanding and I am so incredibly pleased with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Laptop replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, responsive, good display. Easily replaces my laptop. Overall great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Microsoft Surface Pro. It's the perfect size to take with me when I am on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Light, Portable, Powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Surface Pro! I it's light, portable, and powerful enough for my day to day at school. I couldn't find it anywhere else in this color except for on the Microsoft Store, but the black Friday deal with Best Buy was so good, that it was cheaper than on the Microsoft store.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for Small Businesses

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use these surface pros for our Crews in the field, and they're very easy to use and work with. We haven't had any issues, and continue to use these. Great for mobile or remote workers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big fan of the Surface Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great! I had a Surface 4 and when that went after 6 years, I went to a Lenovo... It is so nice to be back on a Surface! The interface was instantly familiar and a lot more customizable. It's easy to use and compatible with my needs. While it is obviously updated from the Surface 4, it was instantly comfortable and familiar. I love being back on a Surface!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    brought me back to Surface Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Igot this to provide a light weight and portable solution that can handle applications that my ipad pro 12.9 can’t. I have applications that are windows apps only and this runs those easily and quickly. I have not had any issues from the ARM emulation slowing anything down. I could not accomplish this with my surface 3 and my Lenovo 9i 13.3 is way heavier. I am impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent device - super happy with the performance, weight and style

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product with Great Features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this product for a while now, and I’m very happy with it. The overall quality is excellent, and it works exactly as expected. The features are well designed and easy to use, which made my experience very smooth from the start. What I liked most is how reliable and efficient it is. It performs consistently and feels well made, which gives me confidence in using it regularly. The design is also thoughtful and user-friendly. Overall, I loved this product and would definitely recommend it to anyone looking for something dependable with great features. It has been a great addition and met all of my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Microsoft Surface Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop has long battery hours. Its so portable and covinient to use. I can use it without a keyboard because it touchscreen. It has a pencil holder too. A keyboard with color options to pair with your laptop. The screen is sharp too watch and work on.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a good travel device. Battery life has been great and weight is minimal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth, excellent to use . Clear, light and easy to carry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the portability of this device. The screen is great and its so handy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 3 out of 5 stars

    Not very usable day to day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 6 months of use I find this tablet more annoying than useful. It is unstable unless on a flat, hard surface meaning it will tip over on your lap/bed. The Alcantara covered keyboard seemed like a good idea but since that is the back when you close it, it get's dirty and even torn easily. Performance and display are good. Battery life is fine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good tablet keyboard is kinda of annoying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tablet has good battery function very well the keyboard is good but it’s design kind of sucks cause when you have tablet open and keyboard down if you bump the keyboard the magnetic flexible end moves up against screen and closes all your apps the end is what some might call the hinge the allows the keyboard to fold its actually super annoying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's worth it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Pro Copilot+ has been an excellent device throughout my day. The Snapdragon X Plus delivers fast, consistent performance whether I’m working on school assignments, handling work projects, or multitasking with several apps open. The 13-inch touchscreen is sharp and responsive, and the overall build quality feels premium without adding extra weight. Battery life has been a standout. I can get through classes, meetings, and writing sessions without worrying about finding an outlet. It also handles entertainment effortlessly, from streaming to casual creative work. Writing on it, whether with the keyboard or pen, is smooth and intuitive. Overall, this has been a great all-around device that fits school, work, and entertainment perfectly. Highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 4 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! So far it has a good battery life. I use if for school and it does the job.

    I would recommend this to a friend