Customer Ratings & Reviews

I needed a new Microsoft Surface and the Team at Best Buy was great at informing of the current options from Microsoft. They also had a sale going on and I saved almost 400 dollars on my purchase.

The latest version of the Surface Pro Capilot represents a significant improvement over previous model. I find it enjoyable to use, with intuitive navigation and enhanced performance thanks to its faster processor.

Great laptop/tablet. Did everything I needed it to do.

This is one of the most reliable machines you can purchase. I've used one for work purposes and no issues for years. Now I've upgraded it to this and again no issues.

Bought myself this for my christmas and I must say I am inlove. All the features I need and more. Very sophisticated

Excellent product. Does everything you need with ease.

Great computer for my college student. Light and efficient

At first, I underestimated it when I saw how slim it was and assumed it was extremely fragile. However, after regular usage, I recognized that I simply needed to treat it with care, and not like a thin piece of glass. My only complaint is that the keyboard sold separately wouldn't reconnect after it restarts sometimes.

I returned my surface pro 9 and bought this and boy am i glad i did. It is BLAZING BLAZING fast, OLED screen is bright and beautiful and easy for my old eyes to see. Screen size perfect. LOVE IT! I got slim pen and surface pro flex keyboard and love the wifi keyboard for certain things

I purchased this for my daughter for school. She has loved it so far because it is light but also allows her to do all of her school work

Laptop is fast and works great. Copilot is working.

An excellent hybrid PC/tablet overall. The only drawback comes when working on an airplane—which I often do—since the kickstand requires more space than a traditional laptop.

I had the Lenovo Copilot PC (awesome screen, but no pen support and I don't like that widescreen aspect ratio) so had to spend MORE for a smaller screen and no keyboard on the Surface Pro 11 OLED. This is my 6th Surface device, so I know them well. I'm giving this one 4 stars for two reasons 1) It's really expensive for what it is. And the rip off (physically and financial) new keyboard is insane. That combined with this makes it a $2000 laptop with 13 inch screen which is just crazy money. The $999 entry level model is probably fine for 90% of users but I do a lot of photography so wanted the extra colors and contrast of OLED. 2) The fans run on this a lot. For no reason - the CPU usage can be at 5% and the fans are running. I'm sure there's a middleware update Microsoft can issue to stop it firing up so often but I think they may have pushed too much CPU with this Elite inside this slim chassis and not left enough space for venting it. The Surface Laptop and Lenovo probably don't have the same issue. Other things are what you expect from surface - great writing experience, 120HZ refresh is awesome, front camera is amazing - have had comments on zoom calls it looks like a DSLR connected.

Bought it for my kid who is undergrad majoring in Biology. The kid loves it for the ease of use for her needs. She has been happy for over a year.

A very fast responding piece of technology with all the right bells and whistles compact and ready to go from AI to picture quality wwith an oled screen and aluminated keyboard I've chosen

Overall, it's an OK product. Having only USB-C ports is not an ideal setup for things that need USB connections instead of BT or Wi-Fi and the $199 cost of the USB4 Dock is kind of ridiculous considering the cost of the machine already. Pros are the ability to use the(not included) Type cover without it having to be attached as is the case with most of the Surface devices.

I liked the idea of it and it is a great product but unfortunately the application I wanted didn’t run on the windows store

This replaces my 8 year old surface pro. It's wonderful to have all the updates and I love the sleek black. My old one was silver. Got the super soft alcaterra keyboard. Love it! Two days after I bought it I got a $250 price adjustment too!

Love my Surface ! It is easy to handle and does everything I need it to do .

the good, Slick, light., fast., gorgeous. good battery life the bad, too expensive, few portrs no accessories, it comes with windows. I'm sorry, but the copilot is pretty useless. and I wish there were more crystallizations and option to replace a lot of a blow to where that's coming with. this device.