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Customer Ratings & Reviews

$1,699.99

Customer reviews

Rating 4.6 out of 5 stars with 1317 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,317 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    More than just a computer.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very fast responding piece of technology with all the right bells and whistles compact and ready to go from AI to picture quality wwith an oled screen and aluminated keyboard I've chosen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great BUT 2 problems after 6 weeks of usage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Lenovo Copilot PC (awesome screen, but no pen support and I don't like that widescreen aspect ratio) so had to spend MORE for a smaller screen and no keyboard on the Surface Pro 11 OLED. This is my 6th Surface device, so I know them well. I'm giving this one 4 stars for two reasons 1) It's really expensive for what it is. And the rip off (physically and financial) new keyboard is insane. That combined with this makes it a $2000 laptop with 13 inch screen which is just crazy money. The $999 entry level model is probably fine for 90% of users but I do a lot of photography so wanted the extra colors and contrast of OLED. 2) The fans run on this a lot. For no reason - the CPU usage can be at 5% and the fans are running. I'm sure there's a middleware update Microsoft can issue to stop it firing up so often but I think they may have pushed too much CPU with this Elite inside this slim chassis and not left enough space for venting it. The Surface Laptop and Lenovo probably don't have the same issue. Other things are what you expect from surface - great writing experience, 120HZ refresh is awesome, front camera is amazing - have had comments on zoom calls it looks like a DSLR connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is fast and works great. Copilot is working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Surface !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Surface ! It is easy to handle and does everything I need it to do .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface Pro Sapphire

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The newest Surface Pro provides a crystal-clear display. The setup from my old surface pro to this one was very easy and a time saver. It has a fast response when engaging in various activities all at once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great purchase!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaces my 8 year old surface pro. It's wonderful to have all the updates and I love the sleek black. My old one was silver. Got the super soft alcaterra keyboard. Love it! Two days after I bought it I got a $250 price adjustment too!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter. So far its working great using for school. She likes it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    i like it fir now

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the good, Slick, light., fast., gorgeous. good battery life the bad, too expensive, few portrs no accessories, it comes with windows. I'm sorry, but the copilot is pretty useless. and I wish there were more crystallizations and option to replace a lot of a blow to where that's coming with. this device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After one month it works very well for my minimal needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lvl of applications

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the idea of it and it is a great product but unfortunately the application I wanted didn’t run on the windows store

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ms surface pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the performance and ease of setting up. Geek squad big help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic little computer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel almost everyweek for work and this surface pro goes everywhere with me. It has never let me down or gotten any damage from going through varuous airports. The screen is incredible and the speed of the snap dragob processor is awesome. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    NICE AND PORTABLE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS WELL FOR MY SON FOR HIGH SCHOOL. CAN PROVIDE A BETTER REVIEW ONCE HE IS USING IT FULLTIME WHEN SCHOOL STARTS BACK

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pros and Cons, overall, not horrible.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it's an OK product. Having only USB-C ports is not an ideal setup for things that need USB connections instead of BT or Wi-Fi and the $199 cost of the USB4 Dock is kind of ridiculous considering the cost of the machine already. Pros are the ability to use the(not included) Type cover without it having to be attached as is the case with most of the Surface devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro practical and friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Very practical and user-friendly. It is very complete and suitable for work or study. It does not disappoint; on the contrary, it encourages you to work with it and take it wherever you go. It's both a laptop and a tablet, very versatile. As a teacher, I find it extremely comfortable to work with and move around. Recommended 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tablet. Great for work and entertainment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pro on the pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am still enjoying my surface pro. versatile and easy to work on the go. plus i got this at a discount - enhances the value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer and tablet for work/school. Love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent buy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my kid who is undergrad majoring in Biology. The kid loves it for the ease of use for her needs. She has been happy for over a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro 11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been enjoying using my new Surface Pro it works as good as my old Surface Pro 4 that I am replacing. I wanted to get more ram and hard drive space and with Windows no longer sending updates it gave me a reason to finally replace the 4.

    I would recommend this to a friend