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Customer Ratings & Reviews

$1,699.99

Customer reviews

Rating 4.6 out of 5 stars with 1317 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,317 reviews
  • Rated 5 out of 5 stars

    Must buy keyboard separately.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. But totally missed that it does NOT come with a keyboard, as shown. We sent it back.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth, fast, easy to use and great battery life. Great for school and enhances learning retention with the ability to "write" on the screen.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok, but dont upgrade the SSD to a WD one.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this tablet because it was the more affordable of the snapdragon x elite models. I knew I would need a new SSD for what I planned to do with it. Microsoft has made it super easy to access your SSD so you can upgrade it. you would think by doing that they would make sure that the tablet was able to run any major brand SSD which is not the case. I got a WD 2TB at the store while I got the tablet. Once installed I had constant shut downs at random times, blue screens, and other issues. I would not call myself a professional with PC repair but im also not novice either I build my own PCs and never had issues. As it turns out Microsoft tablets cant accept the higher end WD 2TB SSDs because they use too much power. I tried changing settings and fixing that issue that way but it did not matter the issue was still there. I tried as much research as I could and basically the only answer was to use another brand SSD. I ended up selling the tablet with the original 512gb ssd back in it to a friend. You would think a company as large as Microsoft would assure their computer would accept any major brand SSD without issue. If these no name off brand computers and tablets, and even my Rog Ally can run them just fine this should. I do not recommend if you are planning on upgrading. pro side of things, the screen is amazing on these things and the Snapdragon x elite did a great job running adobe programs and affinity programs without issue. I used Davinci resolve as well but just briefly because of the issues I had

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro is pro indeed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a macbook user but I bought this for my work which I need Windows and I must say it is really good. Easy to use and has way more options than Macbook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the features!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how sleek it is and the touchscreen works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School tablet

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife for school, she loves it! Easy to carry around and the attachments work with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my MS tablet. I have been buying these tablets for over 10 years. They are portable and convenient for any use from, school, business, emails and just chilling and watching movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Business Travel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great for travel and boots up quickly. A bit heavy when compared to my Lenovo Yoga 9i but it's a great unit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful laptop; MacBook dupe

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was soooo good! If you have the money to pay for it, then I’d totally recommend. But, if you don’t have the money to pay for it AND the keyboard AND the stylus, then you shouldn’t get it. Overall it is very easy and fast to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Device for college

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son likes the portability and long-lasting battery. I like the display. I only wish the keyboard came with the device at the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    cpa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent both on purchasing and setting up. The sales people were helpful and patient. I appreciate all the help I received.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Amazing 2-in-1 laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing compatibility and speed and perfect device for students!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact light weight, easy to travel with and take around everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are thinking about getting it, just do. Better than a MACBOOK

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great little computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine does everything I want it too. I particularly live its screen clarity and speed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product, just wasn’t what I was looking for

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this product for a couple months then traded it in. It was great but not what I was looking for. I often sit on the couch while doing homework and with the screen not being able to stand alone it was inconvenient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    2nd surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my 1st surface 3 for the past 6 yrs. Just started giving me problems and decided to upgrade. The surface 11 has been amazing. Everything about it is better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine and runs like a beast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great machine to run all your daily needs. I was even able to run some heavy graphic games as well and it worked with no issues. This is sleek and cool with minimal weight to carry. The battery lasts entire day 9+ hrs... Runs all the apps. U need to have a separate keyboard setup if you want to be more productive. The boot up is quick in less than 30 secs. Coming to the pricing I got a sweet deal from BB.. was on a good discount and also the in-store person helped me with additional information on getting BB credit card which helped in reducing price further. Overall great machine and happy with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer small for my daughter who is going to college she likes it because its lightweight and small. Also easy to take notes with the pen

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel and works without issues. Very easy to also upgrade after to 11 Pro that i needed. No problem with performance at all - very satisfied!

    I would recommend this to a friend