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Customer Ratings & Reviews

$1,699.99

Customer reviews

Rating 4.6 out of 5 stars with 1317 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,317 reviews
  • Rated 5 out of 5 stars

    Great portable PC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets my needs for functionality and portability. Runs all my programs well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Nice PC with Some Driver Issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the Surface Pro 11 has generally been working well. It has proven to be compatible with all of the software that I generally work with, so no problems there. Drivers, however, are another issue. It is not compatible with any current manufacturer printer drivers or utilities. You must use a generic Microsoft printer driver and its compatibility with various printers is hit-and-miss. Some work fine and others don’t print correctly. For example, I have two Brother multi-function printers. One works fine and the other cannot print in landsacape mode correctly. It shrinks the landscape print and prints it on the upper half of a portrait page. This should improve in time as the device manufacturers recompile their drivers for ARM, but it can be frustrating right now if you have specific devices that you want to use with your SnapDragon-based processor Surface PCs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this laptop!! so smooth and fast perfect for my job

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good, but wished it was like before

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine, I am just sad to learn that it does not support functionality in the same way as my old Surface Pro 4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great for designing and editing. It is also light weight, and easy to stuff into a bag when on the go. I am very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy-to-use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy yo to use..quick connection to wifi..light Battery does last 24hours

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for on the go! These were purchased for superintendents, holding up well so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Out with the Old - In with the New!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instead of upgrading my last Surface Pro from 10 to Windows 11 and fighting the nightmares of incompatibility decided just to upgrade to new version, since I loved my last one. Always new things to learn...will go slowly...but the data transfer went smoothly and using the new one daily with barely a hitch. Only had issues with Printer hook up but seems to be a Windows 11 problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for someone who signed their signature alot.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this surface. I was a little upset that no one told me that it did not come with the keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pro is amazing. It really has great battery life and very snappy performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Work and Play

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a workhorse. No need to have a tablet and a laptop. This is both and it is perfect for work and play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it-best laptop I've ever had! It came from a Best Buy marketplace seller but it was packaged really nicely and everything was in perfect condition.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with the speed of this Surface Pro and the vivid and crisp display of the monitor. Battery life is also impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy to work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and lite for traveling and working o live my surface pro its be a life changer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for school/work and it has really surprised me. It runs great and the screen is amazing. It also surprisingly runs games well even though it doesn't have much to help in that department.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Pro: The Ultimate Co-Pilot PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the dune color I chose. all the features it has listed work just as they should. It's great for work, school and creative tasks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good thus far but definitely need the flex key board. I wish therre were more availble case options

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love this Surface Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer that also worked great as a tablet. Screen is bright and touch works great in Windows 11. All day battery is super.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Honest opinion

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im not a fan of arm processors in laptops. It has a great display, and i also think the AI intergation is nice, but i kept running into hiccups, and my biggest issue is, if it is going to have a phones processor why can i not use phone apps? But at the same time i cant use certian computer software either. I like the device its self but for the price and what i can do with it id be better off buying a mini portable smart tv. For someone else it may be great, just not my cup of tea.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend was in need of a new tablet and hands down this one is amazing. It also happens to be her favorite color.

    I would recommend this to a friend