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Customer Ratings & Reviews

$1,699.99

Customer reviews

Rating 4.6 out of 5 stars with 1305 reviews

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  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,305 reviews
  • Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop! Checks all the boxes, I use this primarily as a work laptop but also at home. Excellent battery vs performance. As long as you aren’t going to use this for extreme gaming it doesn’t get better than this.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Keyboard Issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit itself is great to use but the Microsoft keyboard will work only about 25% of the time. The other 75% of the time I have to detach and re-attach to make keyboard work. Wish I knew about that before buying. Would recommend if you are OK with not using the keyboard.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It's Heavy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's heavy! The detachable keyboard doesn't weigh much but the unit itself is much heavier than my original Surface Pro. This is my travel computer as my desktop is linked to it through OneDrive. It is beautiful and easy to use though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    6th Surface to date...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 6th Microsoft Surface Tablet/Laptop PC our family has purchased. Love their excellent design with keyboard screen protector, dual functionality, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great light weight computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was very simple. The computer has worked flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This nifty little mini laptop is fast and the integrated Microsoft software is really helpful.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Go with an Android Tablet instead

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not suitable for travel entertainment. Due to Microsoft conflicts with other parties, no video downloads are possible to watch during long flights. The $200+ Flex Keyboard only works with the Surface and nothing else. I tried to install Android, and the Surface could not even recognize the bootable USB Drive.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop and Tablet in one device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ideal to use at work and home. Flexible and easy to bring to every place. The best choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful, Portable, and Beautiful Display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Surface Pro 11 for a few weeks now, and I’m genuinely impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marvelous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just what I wanted. It works like a profesional equipmemt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this little tablet, even playing the call of duty bop6, love zombies. Downside, need to buy extra accessories to plug in extra monitors, wired mouses, etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must try

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase experience was great. Found the model on the app and picked in at store within an hour. Surface laptop is great too! All the functionality of a PC and also the convenience of a tablet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. KC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    KC- So far buying and using the laptop have been great. Up to now I love it and would recommend this product to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great service and love the item. This was the first time buying something like this from them and been very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and great Surface Pro!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with my Surface Pro. It was great priced and has all the functions I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice color

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product high recommended , good brand and nice color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Surface products for the last 10 years. This one is definitely better than the last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft surface 11 pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Sleek product and user friendly. Very mobile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great mothers day gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great mothers day gift to my mom who needed a new computer and tablet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Device! This Surface Speed and quality!

    I would recommend this to a friend